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Essential Lending
- Finance
- Fort Worth, TX
About this business
Location details
3509 Hulen St., 116, Fort Worth, TX, 76107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
If I could give this company no stars I would! My experience started out with a rude person on there online Chat named Maria AFTER I signed my loan documents. I was then told that I needed to go through the application process mind you this is AFTER I already signed my loan agreement. I was then told I was approved again and that the money would be in my account today to then have to reverify all of my information that I had already verified. So I send in my lease that clearly states that I am on a month to month after my ye... read more
Business response:
Ashley, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. We will contact you within 24 hours; otherwise, do not hesitate to contact us directly at (800) 516-7840 or email us at hello@wiseloan.com. Best regards, The Call Center
Answer calls or at least return calls.
Business response:
David, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. One of our team members will reach out to you soon. In the meantime, please do not hesitate to contact us directly at (800) 516-7840 or email us at hello@wiseloan.com. Best regards, The Call Center
Had to hold over an hour. Didn't want a call back because I block unrecognized numbers and didn't want to miss the call
Business response:
Bertha, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. If we can be of further assistance, please do not hesitate to contact us directly at (800) 516-7840 or email hello@wiseloan.com. Best regards, Wise Loan
I was wrong! This company makes it very difficult to get a loan I wasted 1 hr of my time to declined just because I have a loan with someone else. I had a loan here and payed off on time. So your payment history doesn’t matter. I take it back I don’t recommend this company to anyone that needs a loan. What does it matter if someone has a loan we have home loans, car loans. My debt to income ratio is 11%.
Business response:
Christopher, Thank you for taking the time to provide your experience. One of our team members is investigating your concern and situation and will reach out to you within 24 hours to discuss. In the meantime, if you have any other questions or concerns, please reach out to us by calling 800.516.7840 or emailing hello@wiseloan.com. Best regards! -The Call Center Team Best regards, Wise Loan
Very disappointing experience! I needed to borrow money for a short period of time (2 days) and they changed me $194 to borrow $400 for 2 days! Unbelievable! I think they violated Texas Usury law.
Business response:
Claude, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. One of our team members will reach out to you to address your concerns; otherwise, do not hesitate to contact us directly at (800) 516-7840 or email us at hello@wiseloan.com. Best regards, Wise Loan
They said they could not find my direct deposits in my February bank statement, but I found them, so my loan was never approved. Did not understand that!
Business response:
Sharon, thank you for sharing your experience with us. We are taking a deeper dive into your concern. One of our team members will reach out with an update within 24 hours. In the meantime, please reach out to our call center with any other questions you may have- (800) 516-7840. Best regards! -The Call Center
They never called. Never answer the phone. I was approve never got my funds.
Business response:
Tyrian, thank you for sharing your experience. Our team members have reached out to you via email and phone and are waiting your response. Please do not hesitate to reach out to our call center so we can address your comments and concerns. Our call center contact number is 800.516.7840. Best Regards, The Call Center
You sent me a payment schedule for a loan that I did not apply for. I am working hard to get my credit score up and to see documents that I did not sign for a loan that I did not get telling me I need to make payments for money I don’t have is really shady. I will be calling on Monday the 25th. I am not paying for something I never applied for.
Business response:
Roy, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you and apologize for any inconveniences. One of our team members will contact you to address your questions; otherwise, do not hesitate to contact us directly at (800) 516-7840. Best regards, Wise Loan
I started the process on Friday, supposed to get same day lending. Even after sending them everything they asked for, I has to wait for the following Monday and sign again before I got anything.
Business response:
Stefani, Thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. Please do not hesitate to contact us directly at (800) 516-7840 with any questions or concerns. Best regards, Wise Loan
Frequently asked questions about Essential Lending
How is Essential Lending rated?
Essential Lending has a 4.5 star rating with 4,454 reviews.
When is Essential Lending open?
Essential Lending is open now. It will close at 6:00 p.m.