This profile has been claimed by the business owner or representative.
Essential Lending
- Finance
- Fort Worth, TX
About this business
Location details
3509 Hulen St., 116, Fort Worth, TX, 76107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Put in app and was approved at 9am. Called right away to get funds same day. Then called back at 2:30 to see why not funded yet. Had to go over everything a 3rd time. Gave debit card # cuz it was now too late for reg same day. Said I’d b funded by midnight. Still not funded!
Business response:
Rachel, Thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. We will contact you within 24 hours; otherwise, do not hesitate to contact us directly at (800) 516-7840. Best regards, Wise Loan
Said loan was funded. Just to find out it wasn’t.
Business response:
Antonio, Thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. We will contact you within 24 hours; otherwise, do not hesitate to contact us directly at (800) 516-7840. Best regards, Wise Loan
Worst place to get a loan. They tell you your approved you give them all your personal information and you never get the money. When you call them they make up a lie saying you don’t get direct deposit but you know that’s a lie cause your bank statements show you do. They go your in the negative also so we can’t go ahead and give you the loan. It’s all fraud it seems to just to get your personal information stay away from these people
Business response:
Patricia, Thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. We will contact you within 24 hours; otherwise, do not hesitate to contact us directly at (800) 516-7840. Best regards, Wise Loan
Better trained.Communication skills needed Other companies are more flexible ,consistent,and helpful.
These people took 2 payments off of my card and was told I would receive my money back in 1 business day but it has been four days. No response from customer service through email and I’ve been trying to call their customer service phone for 2 days and is so hard to get through with them. I’m going to call my bank and let them know that I don’t want them taking any transactions off my card anymore. I would highly recommend that no one get a loan with them. They’re the worse and if you want a good Loan place to get a loan. Ge... read more
Business response:
Jasmina, Thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. We will contact you within 24 hours; otherwise, do not hesitate to contact us directly at (800) 516-7840. Best regards, Wise Loan
They are awful. The lady I spoke to was Maria and she said I was not approved and then approved and couldnt keep things straight. She also had me send in my bank documents and then took forever and wasnt responsive until I pushed hard for a simple yes or no answer. This company is poorly run and they dont know what they're doing.
Business response:
Michelle, Thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. We will contact you within 24 hours; otherwise, do not hesitate to contact us directly at (800) 516-7840. Best regards, Wise Loan
Jesus, in the live chat his name said Jesuss with an extra s at the end, so I am not sure if this is the same individual. The first chat I had with him, he just ended the chat in the middle of our discussion about why I could not login, when I was needing help. He was also not seeming to comprehend sentences I was writing, as his responses did not reflect that he did. He did mention that he was the only person working the livechat, but to be professional in the customer service business one still needs to remain calm, and ... read more
Business response:
Jon, Thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. We will contact you within 24 hours; otherwise, do not hesitate to contact us directly at (800) 516-7840. Best regards, Wise Loan
Getting the money was an easy process. However, the payback is deadly! The interest rate is exorbitant and they charge 27 cents per day. Plus a fee to Credit Solutions Organization which is very high, mine is $376.79! The interest penalties alone have added over $1,000 to my original loan. I highly advise anyone considering this company look into the details before signing on the dotted line! Apparently, I didn't read enough to avoid being caught in a financial money pit! I intend to pay off my loan asap and will never do... read more
Business response:
P, Thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. We will contact you within 24 hours; otherwise, do not hesitate to contact us directly at (800) 516-7840. Best regards, Wise Loan
Paid loan back before the 3 days and had to pay back more. Was supposed to be the same amount of payed back before 3 days.
Business response:
Thank you for providing your feedback and letting us know about this issue, Roy. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (800) 516-7840 and we'd be happy to help you out. Cheers, Wise Loan
Frequently asked questions about Essential Lending
How is Essential Lending rated?
Essential Lending has a 4.6 star rating with 4,252 reviews.
When is Essential Lending open?
Essential Lending is closed now. It will open tomorrow at 7:00 a.m.