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Essential Lending

4.5

About this business

Location details

3509 Hulen St., 116, Fort Worth, TX, 76107, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
4.54,453 reviews
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Jason A.'s profile image
Jason A. 
a year ago

Your customer service line is always busy. The line prompts and says that a member will call. They never call. 

Business response:

Jason, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. We will contact you within 24 hours; otherwise, do not hesitate to contact us directly at (800) 516-7840 or email us at hello@wiseloan.com. Best regards, The Call Center 

James C.'s profile image
James C. 
a year ago

Everything has been ok! 

Business response:

James, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. If we can be of further assistance, please do not hesitate to contact us directly at (800) 516-7840 or email hello@wiseloan.com. Best regards, Wise Loan 

James C.'s profile image
James C. 
a year ago

Every thing I asked was answered. 

Business response:

James, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. If we can be of further assistance, please do not hesitate to contact us directly at (800) 516-7840 or email hello@wiseloan.com. Best regards, Wise Loan 

Marsha C.'s profile image
Marsha C. 
a year ago

I have paid off 3 loans with you. When I requested a new loan I was denied “because of the status of the loan”. When I asked about the status I received no answer. 

Business response:

Marsha, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. We will contact you within 24 hours; otherwise, do not hesitate to contact us directly at (800) 516-7840 or email us at hello@wiseloan.com. Best regards, The Call Center 

Brian W.'s profile image
Brian W. 
a year ago

Do not want a payday loan 

Business response:

Brian, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. We will contact you within 24 hours; otherwise, do not hesitate to contact us directly at (800) 516-7840 or email us at hello@wiseloan.com. Best regards, The Call Center 

Hillary W.'s profile image
Hillary W. 
a year ago

Jeff was absolutely amazing and walked me through every step with no issues 

Business response:

Hillary, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. If we can be of further assistance, please do not hesitate to contact us directly at (800) 516-7840 or email hello@wiseloan.com. Best regards, Wise Loan 

Henry M.'s profile image
Henry M. 
a year ago

Excellent service THANK YOU 

Business response:

Henry, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. If we can be of further assistance, please do not hesitate to contact us directly at (800) 516-7840 or email hello@wiseloan.com. Best regards, Wise Loan 

Henry M.'s profile image
Henry M. 
a year ago

They was very polite and helpful 

Business response:

Henry, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. If we can be of further assistance, please do not hesitate to contact us directly at (800) 516-7840 or email hello@wiseloan.com. Best regards, Wise Loan 

Lilia S.'s profile image
Lilia S. 
a year ago

Worst experience, I paid the full amount 2 day after receiving the loan. 1 week later they are charging me $144+$17 stating I need to pay for the interest of the loan that wasn't paid. However my account shows payment on 9/20 and posted on 9/23. This is unethical amd robbery what they are doing great. Will never refer business to them! 

Business response:

Lilia, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. We will contact you within 24 hours; otherwise, do not hesitate to contact us directly at (800) 516-7840 or email us at hello@wiseloan.com. Best regards, The Call Center 

Frequently asked questions about Essential Lending

How is Essential Lending rated?

Essential Lending has a 4.5 star rating with 4,453 reviews. 

When is Essential Lending open?

Essential Lending is open now. It will close at 6:00 p.m.