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Essential Lending

4.5

About this business

Location details

3509 Hulen St., 116, Fort Worth, TX, 76107, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
4.54,306 reviews
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Michelle's profile image
Michelle 
4 years ago

They are awful. The lady I spoke to was Maria and she said I was not approved and then approved and couldnt keep things straight. She also had me send in my bank documents and then took forever and wasnt responsive until I pushed hard for a simple yes or no answer. This company is poorly run and they dont know what they're doing. 

Business response:

Michelle, Thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. We will contact you within 24 hours; otherwise, do not hesitate to contact us directly at (800) 516-7840. Best regards, Wise Loan 

Jon W.'s profile image
Jon W. 
4 years ago

Jesus, in the live chat his name said Jesuss with an extra s at the end, so I am not sure if this is the same individual. The first chat I had with him, he just ended the chat in the middle of our discussion about why I could not login, when I was needing help. He was also not seeming to comprehend sentences I was writing, as his responses did not reflect that he did. He did mention that he was the only person working the livechat, but to be professional in the customer service business one still needs to remain calm, and ... read more

Business response:

Jon, Thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. We will contact you within 24 hours; otherwise, do not hesitate to contact us directly at (800) 516-7840. Best regards, Wise Loan 

P B.'s profile image
P B. 
4 years ago

Getting the money was an easy process. However, the payback is deadly! The interest rate is exorbitant and they charge 27 cents per day. Plus a fee to Credit Solutions Organization which is very high, mine is $376.79! The interest penalties alone have added over $1,000 to my original loan. I highly advise anyone considering this company look into the details before signing on the dotted line! Apparently, I didn't read enough to avoid being caught in a financial money pit! I intend to pay off my loan asap and will never do... read more

Business response:

P, Thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. We will contact you within 24 hours; otherwise, do not hesitate to contact us directly at (800) 516-7840. Best regards, Wise Loan 

Roy L.'s profile image
Roy L. 
4 years ago

Paid loan back before the 3 days and had to pay back more. Was supposed to be the same amount of payed back before 3 days. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Roy. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (800) 516-7840 and we'd be happy to help you out. Cheers, Wise Loan 

Betty's profile image
Betty 
4 years ago

After going through the approval process I was denied. I have good credit. I just needed a small bump to help cover what my insurance wouldn't for surgery. Turns out even though I get paid via Zelle, which is a legal form of ACH, they don't consider that as income. (I clean a lawyer's house. He's able to use that as a receipt for his taxes and I have to pay taxes on that income as well.) I guess it's just as well that I didn't get the loan. $400 would have cost $1700 for 12 months and interest if I didn't do an early payoff,... read more

Business response:

Hi Betty, Thank you for your feedback. We want you to know that we have read your review, and we ask for your patience while we investigate your concern as it could take a few days to complete. We will respond again to you soon. Thanks again for your patience, The Wise Loan Team. 

Keith A.'s profile image
Keith A. 
4 years ago

However the situation arises, Bad credit does not necessarily mean its end of the road for people who need to secure good loans. The application process was slow and not quite easy and I wasn’t approved because I couldn’t meet up with some demands. Same thing I experienced when I was applying for loans for my most recent investment property , my score was in the mid-600’s. I had four late payments, but the lenders actually looked at my report and refused me a loan. I explained this to my close friend who later introduced me ... read more

Freeman S.'s profile image
Freeman S. 
4 years ago

Too slow took u 5 days 

Business response:

Hi Freeman, Thank you for your feedback. We want you to know that we have read your review, and we ask for your patience while we investigate your concern as it could take a few days to complete. We will respond again to you soon. Thanks again for your patience, The Wise Loan Team. 

Denise L.'s profile image
Denise L. 
4 years ago

I never had a loan officer discuss my loan information with me. If I had known my payments were going to be as high as they are, I wouldn’t have taken the loan out. It has put me in a financial hardship and put my marriage in problems. 

Business response:

Hi Denise, Thank you for your feedback. We want you to know that we have read your review, and we ask for your patience while we investigate your concern as it could take a few days to complete. We will respond again to you soon. Thanks again for your patience, The Wise Loan Team. 

CARLEA W.'s profile image
CARLEA W. 
4 years ago

I tried getting a payday loan from several lenders and was unsuccessful but Wise Loan worked with me and I was approved for more than I had requested. 

Frequently asked questions about Essential Lending

How is Essential Lending rated?

Essential Lending has a 4.5 star rating with 4,306 reviews. 

When is Essential Lending open?

Essential Lending is open now. It will close at 6:00 p.m.