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Evans Toyota

4.6

About this business

Location details

515 W Coliseum Blvd, Fort Wayne, IN, 46808, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 6:30 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 6:30 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
SunClosed
4.63,619 reviews
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Sardul's profile image
Sardul 
14 years ago

Loved it. i like my dealership. they do really good sevice. the place is nice.people working are nice, friendly,and helpful. 

Business response:

Hello Sardul, thank you so very much for taking time to leave an online review about Evans Toyota. We believe respect is earned, not given. We believe if we earn the respect of our customers then we earn another opportunity for their future business. Our customers are never to be taken for granted. Instead we are to "treat customers like friends and family, in a professional manner" - Rick Evans. Sincerely, Team Evans 

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MMJCG 
14 years ago

Service Center I love the guys in the service center! Great sense of humor and they work hard to meet your needs in a timely manner. The ladies at the desk are great, too! 

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archie 
14 years ago

service comfortable facility, friendly staff, excellent service 

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Toyota Fan 
14 years ago

Routine Maintenance We brought our Toyota Highlander in for a routine oil change. The service manager was very helpful. He also told us about the different services that needed to be done but wasn't pushy. We will definitely go to them for service again. 

Business response:

Dear Toyota Fan - Your review is greatly appreciated. We realize you went out of your way when you got home to submit the review. It is truly a pleasure to have you as a customer and exciting to know you will continue to be an Evans customer. In an industry full of "pushy" we pride ourselves on being different. Team Evans is and always will strive to "do the right thing" in every engagement with our customers such that we earn the opportunity for repeat and referral business. It is inspiring to see our work translate into ha... read more

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Mikey 
14 years ago

10, 000 mile tuneup wonderful service. Great dealer to work with. Will b uy again from them 

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Auburn Picker 
14 years ago

Excellent Service Always very prompt and courteous. They really hustle. Appreciate the shuttle service although he could work on friendliness. Evans takes care of my Venza very well. I appreciate their attnetion and answer any questions I may have. 

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Fisherman 
14 years ago

Service Review Courteous service personnel. Service done in a timely manner. 

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not applicable 
14 years ago

Service on 10/19/11 My 2009 Toyota Corolla was due for oil change and tire rotation at 25,000. I took it in and received excellent service without a long wait. I value my appointments with Evans as they are always on time. 

Business response:

Thank you for taking the time to submit a review about our dealership. We value your feedback and understand you went out of your way when you got home to submit it. Thank you sincerely. 

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Fan of Toyota 
14 years ago

Willing to explain When I had a question regarding a recommendation for service they gave me, they took the time to explain why and what. They also remember me by name and give me prompt service. I really appreciate their shuttle service to take me where I need to go while my car is being serviced. 

Business response:

We sincerely thank you for the kind remarks. It is our goal to treat customers like friends and family in a professional manner. We understand the concerns customers have about service departments integrity when it comes to what needs to be fixed and what is simply an up sell for a higher bill. We feel showing our customers the problems and allowing them to make an informed decision eliminates those concerns. It is nice to receive feedback that indeed our process settles those concerns. We have been here in Fort Wayne for 50... read more

Frequently asked questions about Evans Toyota

How is Evans Toyota rated?

Evans Toyota has a 4.6 star rating with 3,619 reviews. 

When is Evans Toyota open?

Evans Toyota is closed now. It will open on Monday at 7:30 a.m.