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Evans Toyota
- Car Dealers
- Fort Wayne, IN
About this business
Location details
515 W Coliseum Blvd, Fort Wayne, IN, 46808, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 6:30 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 6:30 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
great service Service is always well done and professional. Great facilities.
reliable service at this location has always been courteous, helpful and reliable.staff has always been dependable and ready to answer any questions
Business response:
Dear by have none, thank you for the online Evans Toyota review. Rest assured the service and friendly interactions you've experienced here at Evans Toyota will continue indefinitely. We are focused on continual improvement, which prohibits our team from becoming satisfied, complacent and stagnant. Expect better each and every time you walk through our doors, just as we expect better of ourselves. Diligently, Team Evans
Maintenance appointment Personnel was very professional and courteous, which includes Service Technician, Shuttle driver, and account payable.
Business response:
Hello Brent, We appreciate you submitting an online testimonial about Evans Toyota Scion. We appreciate you affording us the opportunity to serve you. Your Service Technician, your Shuttle Driver and Cashier all receive continual training that focuses on having an attitude of gratitude with everyone they come in contact. It is nice to hear that training is paying dividends with happy customers. Thank you for choosing Evans Toyota Scion, Team Evans
Tremendous Customer Service Evans Toyota does a fantastic job of making you feel special! They go above and beyond to make servicing your car convenient and painless.
Business response:
Dear Jonathan, Thank you sincerely for your testimonial. The customer is the most important asset our business has enjoyed for fifty five plus years. Service, Sales, Parts and Toyota Rentals all revolve around our customers. It is nice to see the continual training and emphasis placed on customer satisfaction excellence pay dividends with reviews such as this. Thank you again Jonathan. Sincerely, Team Evans
I just want to say thanks to everyone at Evans Toyota. I... I just want to say thanks to everyone at Evans Toyota. I have purchased several cars in my life and I have never felt this confident that I did the right thing. This transaction was smooth from the time I got there to the moment that I was driving away with my new ride. A special thanks goes out to my sales rep. Matt Traylor. I went to Evans, only knowing that I wanted something nice with good gas mileage. I told Matt what I was looking for and he suggested a car th... read more
Confident in my purchase I just want to say thanks to everyone at Evans Toyota. I have purchased several cars in my life and I have never felt this confident that I did the right thing. This transaction was smooth from the time I got there to the moment that I was driving away with my new ride. A special thanks goes out to my sales rep. Matt Traylor. I went to Evans, only knowing that I wanted something nice with good gasmileage. I told Matt what I was looking for and he suggested a car that he thought would be a great fit. ... read more
Business response:
Dear Happy Customer, Thank you for taking the time to leave us a review about your recent used car purchase here at Evans Toyota Scion. Matt Traylor is a wonderful person. We are truly fortunate to have Matt as a sales and leasing consultant here at Evans Toyota. Our sales managers continually train our sales and leasing consultants on how to find the perfect car for our customers based on their needs, desires and budget. This review assures us that our continual improvement processes are working to achieve customer satisfac... read more
Maintanence We purchased our vehicle from Evans Toyota in 2006. We have used Evans as our oil change service ever since the purchase. We have always had great service. The service team is wonderful to work with. They are very friendly and work is always completed in a timely manner.
Service /Repair My car was having one of those intermittent service issues; you know the kind, it only happens when you are alone and it never happens when you take it in to the service department. The service department kept my car two days and started it multiple times each day until it finally reproduced the problem. I appreciate the extra time and attention they gave to me and my car.
Business response:
Dear go green, I think everyone can identify with the "intermittent" issues you described. I personally have had many of those issues whether they be website related or vehicle related. When our Team is instructed to put the Customer first that means Listening to them and Believing them when they claim a problem exists. It is so nice to know our continual training is working in this regard. Thank you go green! You made our day here at Evans Toyota. Sincerely, Ken W. Button
First time oil change My mother purchased her 2011 Toyota Camry in November 2010. I took the car in for it's first oil change. I was able to make the appointment at a time that was convenient for me. Once I was arrived at the dealership, I was promptly greeted by a friendly service representative. Service to the car was done within the time frame specfied by the service rep. I was happy with the service provided by Evans Toyota.
Business response:
Dear Sports Enthusiast, Thank you sincerely for your review about Evans Toyota Scion. You identify "The Evans Experience" that we all strive to continually improve each and every day. Our Team is dedicated to You. It is our sincere belief that treating You like our only customer is the best chance at a second opportunity, a third opportunity and so forth. Repeat and referral business always trumps the quick buck here at Evans Toyota. Treating customers like friends and family in a professional manner - Team Evans Mission
Frequently asked questions about Evans Toyota
How is Evans Toyota rated?
Evans Toyota has a 4.6 star rating with 3,619 reviews.
When is Evans Toyota open?
Evans Toyota is closed now. It will open on Monday at 7:30 a.m.