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Evans Toyota
- Car Dealers
- Fort Wayne, IN
About this business
Location details
515 W Coliseum Blvd, Fort Wayne, IN, 46808, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 6:30 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 6:30 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Service We got our van from this dealer and have always been pleased with their customer service...today was no exception.
Business response:
Dear Australia - Thank you. Happy Holidays to you and your family. Thank you for your continued gratuity allowing us to service your vehicle needs. Our Team does not want to become complacent, we do not want to be satisfied, we aspire to be better today than we were yesterday. I expect your next visit at Evans to be reflective of that mission. Sincerely - Ken W. Button
JREYN This is a great local business with character and good customer service
Evans Toyota in Ft. Wayne, IN I purchased my first and only Toyota from Evans in 2006. Since then, this is the only dealership I have had my Van serviced at. I can't say enough about how I have always been treated by the courteous and professional Service Advisors and Techs. Their explanation of the service and recomended service is always on the spot and very helpful. The waiting area is comfortable and vending machines with some optional fruit and donuts really hit the spot as well. I will continue to have my service work ... read more
Business response:
Dear Golfer, Thank you so much for your courteous words. We at Evans are truly committed to customer service excellence. This review as well as every review we get is shared with the men and women who make up Team Evans. It is with great joy that I'll take this review around the dealership and show the Team. Truly inspired, Ken W. Button
Service Review Was greeted promptly with friendly staff, excellent service and shuttle to work. The staff work together very well.
Business response:
Your feedback is greatly appreciated Mongo! It sure is nice to see feedback from customers about our team atmosphere. We have a great group of individuals who enjoy working with each other. We very much look forward to the next opportunity to serve you. Diligently, Team Evans
2009 Corolla service/repairs They did an excellent job of fixing the issues I had previously identified on my daughter's car, and also found a front end alignment issue that got fixed, as well.
Business response:
Dear Dano1, Thank you sincerely for taking the time to leave a comment about your experiences here at Evans Toyota. Our service Team is more than competent in diagnosing and solving ALL mechanical issues. The only thing we do not do here at Evans is fix frames and do body and paint work. We look forward to servicing your vehicle needs in the future. Sincerely, Team Evans
Love your customer service!!!!! Your dealership made the whole process of buying a car very easy. I was very happy with our sales guy. The people who run the service department were very pleasant to work with as well.
Business response:
Dear Sports, We greatly appreciate your comments. We believe in the product we sell and we believe in our sales consultants to represent our customers best interest. Our team is trained routinely to carry out Rick Evans vision to 'treat customers like friends and family in a professional manner'. Your comments justify our faith in our team and our owner's mission statement. Thank you, Team Evans
Service is wonderful I like Toyota, but I purchase them for the Service I receive here. I trust Chris Robinson and purchased my van here with his recommendation. I use him as my trusted adviser. Service is always done with a smile, no matter how busy they are. And, they explain in laymans' terms what I need to know.
Business response:
Dear Linda, Thank you so very much for those kind words. We are so very fortunate to have Chris Robinson as a leader on our team. Chris Robinson personifies "The Evans Experience". We believe in continual improvement and Chris sets the example for us all to follow. Thank you again, Sincerely - Team Evans
Review I'm satisfied with the service. Nice waiting area, free coffee.Service was not that long. They checked the car out thorough, and informed me of something that I should have been aware of myself. The windshield wipers.
Business response:
Dear Cub Fan, Thank you for taking the time to leave a review about Team Evans. Customer satisfaction is of utmost important to us and it is nice to see our work is meeting that goal. Congratulations on the signing of David DeJesus to the Cubs. He should be one heck of an outfielder for your Cubbies. Sincerely, Team Evans
Best customer service The customer service at Evan's Toyota is remarkable, they suggest ways to improve your vehicle, but are not oversellers or overly pushy.
Business response:
Dear Lady driver, thanks for the online review of Evans Toyota. Our team is dedicated to our customer. This entails being truthful and helpful in every interaction we have with our customers. We appreciate the comment "Evans Toyota is remarkable". This comment will be shared with our entire team. Certainly this review will help others considering Evans Toyota. Sincerely, Evans Toyota
Frequently asked questions about Evans Toyota
How is Evans Toyota rated?
Evans Toyota has a 4.6 star rating with 3,619 reviews.
When is Evans Toyota open?
Evans Toyota is closed now. It will open on Monday at 7:30 a.m.