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Evans Toyota

4.6

About this business

Location details

515 W Coliseum Blvd, Fort Wayne, IN, 46808, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 6:30 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 6:30 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
SunClosed
4.63,619 reviews
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scooter's profile image
scooter 
14 years ago

Service Every time we have taken our vehicle in for service it has been wonderful. Everyone is so frendly would not take our vehicle anywhere else to get it serviced. 

Weave's profile image
Weave 
14 years ago

regular check Always professional. Takes good care to make sure car is fixed. 

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DarbyDog 
14 years ago

Service Brought my Car in for 45K service. Estimated time to complete & cost was right on the mark. 

Business response:

Dear DarbyDog, thank you for leaving Evans Toyota a review here on cars.com. We greatly value your business and appreciate you sharing your experience with others online. Sincerely, Team Evans 

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Timothy 
14 years ago

Good experience for std oil change/tire rotation My appt was for Friday morning, but b/c I arrived a little early on Thursday evening the svc tech offered to complete the job right then while I waited. Saved me another trip the next day--impressive. 

Business response:

Dear Timothy, thank you for sharing your story with others here online. Evans Toyota is and always will be about meeting the needs and wants of our customers. Our team is instructed to go above and beyond to ensure we 'earn' the opportunity to continue doing business with our customers. Your story illustrates our resolve to customer satisfaction. Thank you again for sharing, Team Evans 

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Puggydog 
14 years ago

Repair experience My experience today was very pleasant because the employees were very polite and professional 

Business response:

Dear Puggydog, thank you for leaving an online review of Evans Toyota. We strive for 100% customer satisfaction and reviews such as this inspire our entire team. Polite and professional are two very important aspects of our customer interaction here at Evans Toyota. Expect more of the same the next time we are fortunate enough to serve you Puggydog. Sincerely, Team Evans 

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Reviewer and winner 
14 years ago

Review and win Facility is excellent, will try to come back for necessary service 

Business response:

Dear Reviewer and winner, thank you for the feedback. This building was created with the customer in mind. We want our customers to feel comfortable while waiting for maintenance or service. It is great to hear you like the facility! Sincerely, Team Evans 

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Connie 
14 years ago

Great Service The symbol came on to take your car to the dealer. Per the manual it said possibly gas cap could be loose, out of gas, etc. I took gas cap off and re-tightened but to no avail. I called for an appt. and they were able to get me in right away, checked it out and found nothing wrong. They reset the code and I was on my way in about an hour. I wasn't even charged for all this work. Evans has always given me great service. I have gone to them for approx. 16 years. 

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jwlangola 
14 years ago

Good service but complicated receipts Service is good but it is very difficult to decipher the billing if you have some kind of coupon. You can't tell if you really got the discount or not. 

Business response:

Hello jwlangola, Thank you for taking the time to leave us feedback. We greatly appreciate this feedback as it will help us improve our teams communication to our customers. Any time you have questions please ask us and we would be more than happy to go over your bill with you. Meanwhile, if you look at the section two thirds down the page on the receipt the bill identifies "parts coupon" and/or "service coupon" with the appropriate discount to the very right of the page. We intend on using this feedback constructively with ... read more

deanna's profile image
deanna 
14 years ago

courteous They were courteous. They were polite asking what i wanted and even apologized for the wait. 

Frequently asked questions about Evans Toyota

How is Evans Toyota rated?

Evans Toyota has a 4.6 star rating with 3,619 reviews. 

When is Evans Toyota open?

Evans Toyota is closed now. It will open on Monday at 7:30 a.m.