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Evans Toyota
- Car Dealers
- Fort Wayne, IN
About this business
Location details
515 W Coliseum Blvd, Fort Wayne, IN, 46808, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 6:30 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 6:30 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Service My appointment was for 10:30 AM. I drove in and was greeted promply. The car was ready when promisted. The facilities were clean and neat. The people were friendly and went out of there was to help. A nice experience.
Business response:
We greatly appreciate your feedback. You have just identified what we like to call the "Evans Experience". Our team is scrutinized and evaluated continually to ensure our customers feel how important they are to us. Your feedback helps us know we have chosen our team wisely. Thank you!
rental we have always been very satisfied w/rental service here. Dave & Nick have always been friendly & have gone out of their way to take care of our needs. we feel like we are treated like family.
Business response:
Thank you so much muscle car fan! You just articulated our internal mission statement; treat the customer like friends and family in a professional manner. Dave Renner and Nick Harth exemplify the attitude and action Evans Toyota expects from all of our team members. We are very fortunate to have them on our team and even more fortunate to have customers like yourself. Thank you sincerely, Team Evans.
Professional Service department was very professional and helpful. Didnt have my coupon book on me, but was given the discount anyway. I was very pleased with the service. Thank you, it makes getting your vehicle serviced very pleasing
Business response:
Thank you Wesling for taking the time to submit a review about our dealership. Doing the right thing for customers means sometimes excusing protocol in favor of customer service. We will always put you before protocol whether it be forgotten coupons or honoring other dealership coupons that we didn't even create. We believe it is part of the process of earning the opportunity to repeat and referral business. Your feedback assures us we are doing it right - thank you!
Good Service I am very pleased with the service at Evans. Courteous and efficient. PC12312011
Evans Toyota I have been going to Evans Toyota now for over 6 years for oil changes and you can get in and out quickly and when the car needed new tires I purchased them from Evans because it just made sense to do so. There has been a time or two where an emergency came up and even though they were booked completely they managed to get me in and out in a reasonable amount of time. They check your whole car over and let you know what needs repaired and then I decide what to repair at that time or schedule at a later time. Ser... read more
Business response:
Ricksind, Thank you for this feedback. The Evans Experience you describe is not by accident or coincidence but the continual pursuit of customer satisfaction perfection. Your feedback assures us that our mission statement and our dedication to that mission is being well received by the consumer. Treating customers like friends and family in a professional manner has cultivated over sixty percent repeat and referral business. We believe your comments will inspire others to give our team an opportunity to earn their business.... read more
Personal Service I have been a customer of Evans Toyota for about 16 years and have always had excellent, prompt, and personal service. I have no reason to go anywhere else for my vehicle needs.
Excellent service I have been a customer of Evans Toyota for over 16 years. I am impressed by their commitment to their customers and our community. I have always received excellent service and personal attention.
Business response:
Loyalcustomer - Thank you sincerely for this review. It means so much to our team to receive positive reinforcement that what we are trying to do for customers is working. In a community with many good choices of where to purchase/service a vehicle it is an honor that you continue to come to Evans. You are not a number and we will never take you for granted - this is a promise we make to you and others. Continual improvement and 'value added' are an integral part of our business plan. Over 60% of our business is from repeat/... read more
service center Great service. Friendly staff. Work was done under new service warranty and completed on schedule.
Accessory installation The part was ordered, and as soon as it arrived we were called to arrange for installation. The part was installed very quickly, and we were able to pick the car up sooner than we expected. My husband took the car in and he was given a ride home in the shuttle. He didn't have to wait long for the shuttle to pick him up and bring him home. When they called to say the car was ready, they offered to pick us up in the shuttle, but we chose to drive ourselves. We were very satisfied with the speed of servic... read more
Frequently asked questions about Evans Toyota
How is Evans Toyota rated?
Evans Toyota has a 4.6 star rating with 3,619 reviews.
When is Evans Toyota open?
Evans Toyota is closed now. It will open on Monday at 7:30 a.m.