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Evans Toyota
- Car Dealers
- Fort Wayne, IN
About this business
Location details
515 W Coliseum Blvd, Fort Wayne, IN, 46808, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 6:30 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 6:30 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Don't buy from this dealer I purchased a Rav4 from Evan's Toyota. They charge me for factory parts, but put on after market parts... don't buy from them!!!
Business response:
Dear Terry, thank you sincerely for this review. We want all of our customers to be completely satisfied. We never intentionally mislead a customer. Given the opportunity to meet with you we are certain we can resolve this issue to your satisfaction. Please contact Kathy Waters, our Customer Relations Manager, and she will be more than happy to get involved immediately. Kathy can be reached by phone at 260.482.3730 or email kathyw@evanstoyota.com
My suggestion to anyone who decides to do business with... My suggestion to anyone who decides to do business with......
My Evan Toyota Scion experience Nov. 20, 2011 My Evan Toyota Scion experience Nov. 20, 2011 In September of 2011 I purchased my first Toyota Camry. It only had 16,000 miles so my expectation was very high. The OH dealership had already replaced the tires. By 21,000 miles it has developed an antifreeze leak. Fearing the worst I took it in to Evan Toyota North location in Fort Wayne. I was pleased to hear that Toyota would cover this water pump or head gasket leak under the 5 year power train warrantee. The dealership represen... read more
Business response:
Dear NickF, We greatly appreciate your feedback. Needless to say it was disappointing to read our first negative review after sixty plus positive remarks. I personally went around to each individual involved with this situation and confirmed we did indeed make a mistake. I also found we owned up to the mistake immediately when you brought the car back. To solve the problem we offered to do a free oil change as well as free tire rotation. I understand you left shaking hands and pleased with how we settled the problem. This mi... read more
problem solved I was having problems with tire inflation and the the tire inflation warning light coming on repeatly. I called Friday night, they worked me in Saturday morning. Evans checked the tires and found a valve clogged with dirt. They replaced it and the charge was minimal.
I've never been so disappointed in getting my Toyota... I've never been so disappointed in getting my Toyota serviced. I took my 2009 Corolla in for a cam shaft bearing repair, which was only suppose to take 1 to 2 days. Long story short, it took them 2 tries to repair the initial issue, which was bad enough, but when I got the car back it had a rough idle. They could never determine the issue even after I took it in 6 different times for the same issue, they tried to tell me that the issue was unfixable and then proceeded t... read more
Service Oil change I am in here approximately every six weeks for a scheduled oil change and tire rotation. I am in and out in a hour. Whenever the mechanic finds something that needs to be done from a simple bulb change to a recomended milage service. It is listed on my bill and reviewed with me by the service person. Then I get to decide what actually is done.
Business response:
Dear Thom54, Evans Toyota is fortunate to have you as a repeat customer. Team Evans huddles up every morning and calls the same play; treat the customer like friends and family in a professional manner. Our Service Team is trained to find legitimate flaws on a vehicle and then show the customer what is wrong and let them make the decision as to what to fix and what not to fix. We record everything in writing and we stand by our assessments, our work and our integrity. Thank you for your continued business Thom54, Team Evans.
Repair work done right and completed within an hr. Keith Damer told me what needed to be done to my 2004 Rav. 4 and said the job would be done with in an hour. I had the serp.belt replaced. The work was finished in 40 min. and I was on my way. Keith informed me that in the southern climits the serp. belt needs to be replace sooner than 60,000 miles as the rubber wears out faster in the heat and humidty. My car almost has 60,000 miles on it and I do major repairs at Evans Toyota. If I need an air filter or wiper blades, I tak... read more
certified carfax provided by evans with complete... certified carfax provided by evans with complete inspection by there service dept failed to inform me(the buyer) that car had been in an accident previously...no help to correct this obvious misleading statement from evans...legal action is next
Frequently asked questions about Evans Toyota
How is Evans Toyota rated?
Evans Toyota has a 4.6 star rating with 3,619 reviews.
When is Evans Toyota open?
Evans Toyota is closed now. It will open tomorrow at 7:30 a.m.