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12 Pixley Industrial Parkway Door #34, Rochester, NY, 14624, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service was great. The tech arrived early, was very friendly and answered all my questions. He installed a new EZ Breathe for our basement. He was done removing the old unit and putting in the new one in about half an hour. he also took the time to show me how the new one works. I felt very comfortable with the directions he gave me and we are already seeing the difference with the new unit...
Business response:
David, it has been a pleasure serving you! We're so happy to have helped make your home a healthier living environment for you to thrive in.
Nate was awesome! He arrived punctually, was very professional and a pleasure to work with. He got the job done, and answered all of my many questions and concerns. Thank you Nate! We truly appreciate you.
Business response:
Rosalie, it has been a pleasure serving you! We're so happy to have helped make your home a healthier living environment for you to thrive in.
Called for a sump pump repair. Once again, we were pleased with the prompt and courteous customer service. They even came on a Saturday.
Business response:
Hi, Jim. Your feedback is highly appreciated. Thank you so much for the review!
The tech team at EverDry waterproofing is wonderful! Prompt, prepared, and able to service my main and backup sump pump in a timely manner. I really appreciate how Jason, Brandon and the tech team help explain what is going on and follow up with great service and support! Thank you
Business response:
Hi, Diane. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Zak and his team did an amazing job. I never have to worry about sump pump failure and flooding again. It looks amazing!! Thanks guys for a great job!!!??
Business response:
Hi, Mary Ellen. Happy to see you've had an excellent experience with Team EverDry!
I actually needed a full waterproofing including a sump pump. From Frank the inspector, Nate who installed the E-Z Breathe, Fred and his crew who did the labor/work to Emily who called every day that the project was being done made me feel like I was part of their family. They answered any question that I had during the installs along with easing my concerns about any of the plants that were near the house. I'm very pleased with the finished project!
Business response:
Thank you so much for your kind words, Sandra. We really appreciate you taking the time out to share your experience with us. Cheers, Everdry Waterproofing of Upstate New York
Mike, was patient in answering my questions. He was on time and got right to the inspection upon arrival. He was very respectful of the areas he was in. He made adjustments necessary.
Business response:
Hi, Patricia. Your feedback is highly appreciated. Thank you so much for the review!
Jason came to inspect the sub pumps to make sure they were running properly and noticed some cracks and set up an appointment to come back and fix them , with in the next week he was here filling in the cracks I have never had any problems with Everdry Waterproofing they're always friendly and will go the extra mile to get things done . Jason was very friendly , professional and did a wonderful job .
Business response:
Linda, it has been a pleasure serving you! We're so happy to have helped make your home a healthier living environment for you to thrive in.
We had EverDry waterproof our basement at the end of September. So far we have been highly satisfied with the work that was done. Our basement has been 100% dry. We have a few cracks that we wanted taken care of. Nate arrived promptly at our house today (11/19) and took care of everything. He explained why there were cracks, which are normal. He was very patient and knowledgeable. Thanks, Nate!
Business response:
Diane M., we're thrilled to hear you've had an excellent experience with our team. We'll be here for you for the lifetime of your home! Can't wait to continue serving you.
Everdry Waterproofing of Upstate New York has a 4.6 star rating with 1,764 reviews.
Everdry Waterproofing of Upstate New York is closed now. It will open tomorrow at 8:00 a.m.