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Extended Stay America - Akron - Copley - East
- Hotels
- Copley, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
185 Montrose W. Ave., Copley, OH, 44321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Awesome place to syay. Great rates too!! Very clean.
Business response:
Thank you for choosing Extended Stay America and for your fantastic review. We are glad to know you were impressed with our well-kept property and that you were happy with the great value we offer. Thank you again for your generous comments. We look forward to your next visit! Sincerely, Hotel Management
Room was great, and the staff was very friendly. I didn't care for the "grab and go" breakfast, and the back door key reader forced me to use the side door on occasion. Also, I had difficulty sleeping because the air conditioner kept the room at a balmy 78 degrees...
Business response:
Stuart, thank you for taking the time to review your stay. We are pleased to know you liked our accommodations and recognized our associates. We wish we would have known about the problems you encountered in your room as we would have done our best to ensure you are comfortable. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Great Customer service experience I love the customer service , the ladies at the front counter are awesome. Always a pleasure to continue to come there. Stephanie B
Business response:
Stephanie, Thank you for returning to Extended Stay America. There is no better compliment than a guest who keeps coming back time after time! We are so glad you continue to enjoy our hospitality. We value your feedback and look forward to your next stay. Sincerely, Hotel Management
While the bed was comfortable and the room and bathroom was clean, the kitchen was completely empty. No coffee maker either. I didn’t realize I had to request those items until the morning when I needed them. This is not acceptable. They should already be in the room or, at minimum, have the person checking in explain this.
Business response:
Thanks for the feedback. We are happy that you enjoyed your room and the comfort of our beds. To ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. We will remind our front desk to communicate this more clearly going forward. It was our pleasure accommodating you, and we look forward to seeing you again! Sincerely, Hotel Management
Business response:
Tammy, thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Great place for travel with pets
Business response:
Alan, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and were happy with our pet-friendly policy. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Everything was great fit the occasoin well.me and husband will be back for our private time
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you and your husband again soon. Sincerely, Hotel Management
Had a snowstorm this weekend was not impressed wiith the plowing had to shovel our way out of the parking spot. Had some other guests shoveling the parking lot so we could get out. Hotel next to us had a clear parking lot. Here are pics of the shoveling. Heat was stuck on 80 so room was hot didnt even need the heat on.
Business response:
Kimberlee, thank you for evaluating your stay with us. We're sorry for the inconvenience you mentioned. Please be assured that we have discussed your feedback with the concerned team in order to make sure future guests do not encounter the same problems. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Akron - Copley - East
How is Extended Stay America - Akron - Copley - East rated?
Extended Stay America - Akron - Copley - East has a 4.3 star rating with 896 reviews.
When is Extended Stay America - Akron - Copley - East open?
Extended Stay America - Akron - Copley - East is open now. It will close tomorrow at 12:00 a.m.