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Extended Stay America - Akron - Copley - East

4.3
  • Hotels
  • Copley, OH

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

185 Montrose W. Ave., Copley, OH, 44321, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.3992 reviews
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Andrea's profile image
Andrea 
4 years ago

Great customer service. She was very helpful and i would definitly recommend this hotel 

Business response:

Andrea, thank you for recommending Extended Stay America. We are delighted to know you had a great experience and were impressed with our outstanding services. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Michael's profile image
Michael 
4 years ago

Great Fair prices for the type of stay could have more cable Channels tho but I used my fire stick most the time anyways due to lack of channels clean staff was friendly good location pleasant stay staying here for work each week 

Business response:

Michael, thank you for making Extended Stay America your home away from home. It’s a pleasure to know you liked our ideal location and were impressed with our cordial associates. However, we regret not meeting some of your expectations. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

Business response:

Thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Sarah's profile image
4 years ago

Business response:

Sarah, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

EXPEDIA's profile image
EXPEDIA 
4 years ago

Business response:

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Darlene's profile image
Darlene 
4 years ago

This awesome it been clean more comfortable 👍 It closer to the store and restaurants 

Business response:

Darlene, we are glad you had a pleasant time at Extended Stay America. Thank you for acknowledging that we met your expectations in providing a clean and comfortable stay. It is also a pleasure to know that our ideal location with easy access to many shopping sites and dining options worked well for you. We enjoyed having you as our guest, and we look forward to seeing you again in the future. Sincerely, Hotel Management 

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Anonymous 
5 years ago

Disappointed Check-in took forever! I paid for the room in advance so I didn't understand why the process took 10 minutes. To make matters worse, they asked for my cc as a hold for incidentals which isn't unusual but I've discovered that the room has been charged to my cc. Now I have to dispute the charges (another long process). The shower sounded like a steam whistle...the hotter the water, the louder it was. Stayed at other Extended Stay Hotels but this has been the most disappointing experience. 

Business response:

Thank you for choosing our hotel for your stay. We were disheartened to see the review and apologize for not living up to your expectations. Also, we are sorry for the time taken at check-in and regret the inconvenience it caused. Your feedback is important to us, and we will use it to improve our services going forward. Moreover, we will share your valuable comments regarding the shower with the appropriate individuals so that they can take the necessary steps to make our future guests experience a better one. We hope you w... read more

Frequently asked questions about Extended Stay America - Akron - Copley - East

How is Extended Stay America - Akron - Copley - East rated?

Extended Stay America - Akron - Copley - East has a 4.3 star rating with 992 reviews. 

When is Extended Stay America - Akron - Copley - East open?

Extended Stay America - Akron - Copley - East is open now. It will close tomorrow at 12:00 a.m.