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Extended Stay America - Akron - Copley - East
- Hotels
- Copley, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
185 Montrose W. Ave., Copley, OH, 44321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was a happy quest just given the wrong room dirty My stay was good my room was half cleaned my bathroom floors were dirty also i booked on line hotel.com for a king and was i got to the hotel they gave me a queen
Business response:
Lena, thank you for posting a review of your stay at Extended Stay America. We're glad to know you had a pleasant time while you were here, but we're sorry for not being able to accommodate you in the room you booked and the cleanliness issues you encountered in it. We have shared your feedback with the appropriate teams to prevent such incidents from occurring again. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Good price for what was given.
Business response:
Thank you for reviewing your stay at Extended Stay America. We're glad to know you found us to be at a fair price and that you had a great time while you were here. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Candace checked us in and she checked us out! She made the process smooth and seamless. Loved that there were extra towels in the room. The bed was comfortable. Room was on the smaller side, but did not feel cramped .
Business response:
Thank you for the excellent review of Extended Stay America. We're delighted to know you loved your well-appointed room and that the service provided by Candace met all your expectations. We will share compliments with her. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Spotless clean and everything worked. Wonderful staff
Business response:
Thank you for the glowing review of Extended Stay America. We're thrilled to know you loved our well-maintained property and that the service you received from our associates met all your expectations. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Hotel seemed a little old and bathrooms need stronger exhaust fans.
Business response:
It was a pleasure having you as our guest at our hotel. We are delighted to read you liked our offerings and had a great stay with us. However, we regret knowing you were not happy with the overall condition of our property. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Akron - Copley - East
How is Extended Stay America - Akron - Copley - East rated?
Extended Stay America - Akron - Copley - East has a 4.3 star rating with 992 reviews.
When is Extended Stay America - Akron - Copley - East open?
Extended Stay America - Akron - Copley - East is open now. It will close tomorrow at 12:00 a.m.