Extended Stay America - Albuquerque - Airport

Kayli 

on Expedia

a month ago

Bought breakfast for the morning only to get to my room and discover the fridge didn’t even work. There were people coming and going all night and tons of noise. Cancelled my return trip here. 

Elyda 

on Expedia

a month ago

Room was not clean 

Angela 

on Expedia

2 months ago

Disgrace Not at all. I showed for a double bed because a friend had surgery. No they wanted to put us in a single bed a full bed for both of us. As of this morning everything was full when I made the reservation in advance. 

Michael 

on Expedia

2 months ago

Rude, Prejudicial actions This hotel was very, VERY RUDE. They kicked me and my wife out ( who just had 2 STROKES)!!! BTW, because someone came and knocked on our door. We did not even ANSWER the door!! But because this person had knocked, and was hanging out somewhere for awhile or whatever, the manager or employee, I really do not care, he kicked us out!! We had JUST ARRIVED A COUPLE OF HOURS PRIOR!! I am Appalled with this man's actions all because of an assumption!!! And we as veterans, my wife served 22 YEARS, PURPLE HE... read more

Sharon 

on Expedia

2 months ago

We were traveling and made the reservation at this hotel online on accident when we were going to the Rio Ranch property. We booked through Expedia who graciously attempted to get a refund but were refused. We did stay at the Extended Stay property in Rio Rancho so had to pay for that as well. This is unacceptable and we will be writing to everyone we can think of to complain about this. We understand policy but there should always be exceptions as a common courtesy to customers for honest mistakes. This is truly disappointi... read more