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Extended Stay America - Albuquerque - Rio Rancho

4.2
  • Other
  • Rio Rancho, NM

About this business

Other

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

2608 The American Road Northwest, American Rd NW, Rio Rancho, NM, 87124, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,201 reviews
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Anonymous's profile image
Anonymous 
5 years ago

Great hotel!! Room was nice and clean. Recently updated and very spacious. Staff was friendly as well 

Business response:

Thank you for choosing Extended Stay America. It’s a pleasure to know you liked our well-maintained, spacious suite and were impressed with our cordial associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Phil's profile image
5 years ago
Jean's profile image
5 years ago

No hair dryer in room (was provided promptly when I asked at the desk). No tissue in the room. Very limited breakfast. 

Business response:

Jean, thank you for being our guest. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. Your comments about it will be shared with our brand leaders to assist them when determining new breakfast offerings. Kindly note, in-room amenities and other items such as toiletries are available and complimentary at the front desk. On behalf of everyone here, we invite you to revisit us for a better... read more

Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

Loud, Shaky and uncertain weekend The stay is usually nice and quiet. I near by, and in call some weekends, so i stayhere because its alot closwr than home, and if i get cled in im real close. The stay is uaualy always quiet..however this qeekend was a little differwnt.. the girst couple nights were ok but the 3rd night on 11/22 around 130 am or so the fire/wmoke alarm went off and was the loud. I kniw it was great i know it works, but for the 1nroom that was affected, took so long for the hotel to get it undwr wraps, two - ... read more

Business response:

We appreciate your writing to us. We have inspected the situations you described and would like to let you know that your review belongs to a different property in our vicinity. We request you to reach out to the correct hotel if there is something they can help you with. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Chevy's profile image
5 years ago
Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

Didn’t like that they don’t make up your room or bring us towels. And no conditioner and lotion in the rooms 

Business response:

Thank you for your review. We apologize for your disappointment with our housekeeping policy and our in-suite amenities. Please note, our housekeeping services are provided to guests staying eight or more nights; however, these services are always available upon request for a minimal fee. Also, the towels and amenities for your room are kept at the front desk, and we are sorry if this was not communicated to you at the time of check-in. We will ensure our front desk staff clearly communicates our services to all guests going... read more

Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho

How is Extended Stay America - Albuquerque - Rio Rancho rated?

Extended Stay America - Albuquerque - Rio Rancho has a 4.2 star rating with 1,201 reviews. 

When is Extended Stay America - Albuquerque - Rio Rancho open?

Extended Stay America - Albuquerque - Rio Rancho is open now. It will close tomorrow at 12:00 a.m.