This profile has been claimed by the business owner or representative.
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
2608 The American Road Northwest, American Rd NW, Rio Rancho, NM, 87124, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Great hotel!! Room was nice and clean. Recently updated and very spacious. Staff was friendly as well
Business response:
Thank you for choosing Extended Stay America. It’s a pleasure to know you liked our well-maintained, spacious suite and were impressed with our cordial associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
No hair dryer in room (was provided promptly when I asked at the desk). No tissue in the room. Very limited breakfast.
Business response:
Jean, thank you for being our guest. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. Your comments about it will be shared with our brand leaders to assist them when determining new breakfast offerings. Kindly note, in-room amenities and other items such as toiletries are available and complimentary at the front desk. On behalf of everyone here, we invite you to revisit us for a better... read more
Loud, Shaky and uncertain weekend The stay is usually nice and quiet. I near by, and in call some weekends, so i stayhere because its alot closwr than home, and if i get cled in im real close. The stay is uaualy always quiet..however this qeekend was a little differwnt.. the girst couple nights were ok but the 3rd night on 11/22 around 130 am or so the fire/wmoke alarm went off and was the loud. I kniw it was great i know it works, but for the 1nroom that was affected, took so long for the hotel to get it undwr wraps, two - ... read more
Business response:
We appreciate your writing to us. We have inspected the situations you described and would like to let you know that your review belongs to a different property in our vicinity. We request you to reach out to the correct hotel if there is something they can help you with. Sincerely, Hotel Management
Didn’t like that they don’t make up your room or bring us towels. And no conditioner and lotion in the rooms
Business response:
Thank you for your review. We apologize for your disappointment with our housekeeping policy and our in-suite amenities. Please note, our housekeeping services are provided to guests staying eight or more nights; however, these services are always available upon request for a minimal fee. Also, the towels and amenities for your room are kept at the front desk, and we are sorry if this was not communicated to you at the time of check-in. We will ensure our front desk staff clearly communicates our services to all guests going... read more
Extended Stay America - Albuquerque - Rio Rancho has a 4.2 star rating with 1,201 reviews.
Extended Stay America - Albuquerque - Rio Rancho is open now. It will close tomorrow at 12:00 a.m.