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Extended Stay America - Albuquerque - Rio Rancho
- Other
- Rio Rancho, NM
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2608 The American Road Northwest, American Rd NW, Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked that it was near my destination and very open and welcoming.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know your stay with us was an enjoyable one and that our ideal location worked well for your needs. It was a pleasure hosting you, and we hope to see you soon! Sincerely, Hotel Management
The lobby was extremely dirty when we checked in. It was slightly rainy when we checked in so I wasn't concerned, but when I checked out two days later the same trash was on the floor from two days prior. The front doors were disgusting with finger/hand prints. The trash can out front was over flowing. The elevator looked as if it had never been cleaned. Check in was easy with friendly staff. The room was fresh and clean unlike the lobby.
Business response:
Thank you for the feedback We are glad to read you liked the cleanliness of your room and the service provided by our staff. However, we are sorry that you experienced some housekeeping service issues during your stay. We are working with my staff to identify where we fell short to keep this from happening again. Thank you for bringing this to our attention. We hope that you will come back soon so that we can make it up to you. Sincerely, Hotel Management
Very quiet and out of the way of road noise and activities.
Business response:
Thank you for writing about your experience at Extended Stay America. We are glad to know how much our calm atmosphere helped in making your stay a relaxing one and that you returned well-rested. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho
How is Extended Stay America - Albuquerque - Rio Rancho rated?
Extended Stay America - Albuquerque - Rio Rancho has a 4.2 star rating with 1,167 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho open?
Extended Stay America - Albuquerque - Rio Rancho is open now. It will close tomorrow at 12:00 a.m.