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Extended Stay America - Albuquerque - Rio Rancho
- Other
- Rio Rancho, NM
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2608 The American Road Northwest, American Rd NW, Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great stop This is my second time here in the last two weeks and it is quickly getting to be one of my favorite stops.
Business response:
We are delighted to read this was your second stay with us. That is the highest praise we could ever receive from you. Thank you also for letting us know how satisfied you were with everything. We appreciate your kind review and look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
There are few amenities here. The room 104 was clean but ours was far from quiet. We were right next to an auxiliary entrance and people going in and out constantly was very noisy as the doors SLAM shut. The vent fan in the bathroom comes on whenever the light is turned on and rattled and vibrated loudly. The last night there, the people in the room above us were walking heavily back and forth until late in the night. There were no clothes hangers in the room or at the front desk. A good set of ear plugs is necessary.
Business response:
Phil, thank you for your review. We apologize for the noise you experienced while you were here. Please know our front desk is available to resolve issues, so we are sorry we were not aware of the problem, as we would have been happy to try and fix the issue or move you to another room. We hope you will consider giving us a second chance the next time you are in Rio Rancho. Sincerely, Hotel Management
Customer service was great rooms were clean etc! Will definitely will be back.
Business response:
Thank you for choosing Extended Stay America and sharing your review with us. We are thrilled to read you were impressed with the service of our courteous staff and had a relaxing stay in your well-appointed room. Thanks once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Nice room, clean bathroom and friendly staff. I was happy to stay here for my time.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho
How is Extended Stay America - Albuquerque - Rio Rancho rated?
Extended Stay America - Albuquerque - Rio Rancho has a 4.2 star rating with 1,167 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho open?
Extended Stay America - Albuquerque - Rio Rancho is open now. It will close tomorrow at 12:00 a.m.