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Extended Stay America - Albuquerque - Rio Rancho
- Other
- Rio Rancho, NM
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2608 The American Road Northwest, American Rd NW, Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location. Close to restaurants and shopping. Loved the fact they accept pets.
Business response:
Thank you for writing such a wonderful review of Extended Stay America. We also want to thank you for mentioning our convenient location close to a variety of restaurants and shopping. We receive many positive comments about our location, so we are glad that this contributed to making your stay a great one. We appreciate your business and look forward to seeing you again. Sincerely, Hotel Management
Very friendly employees
Business response:
Patrick, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Everything was great and smooth! We were able to check in early which was GREAT cause we had been driving all night and were ready for a comfortable bed and that’s exactly what we got! Customer service was nice, didn’t converse much but that’s okay not everyone loves to chat no big deal . Slight downside was we could hear our neighbors a little too well! Not sure if they were extra loud or walls are a little thin but again wasn’t a big deal for us .
Business response:
Thank you for taking the time to review your recent stay. We are so glad you loved our comfortable beds and that you liked the service provided by our staff. Our job is to provide a relaxing environment and we are happy to know your stay was completely satisfactory. Thank you for choosing Extended Stay America. We look forward to your next visit. Sincerely, Hotel Management
The rooms are spacious and clean. The bed was comfortable, but the bed sheets are not very soft and are scratchy. Our tub didn't drain well. But other than those two things, the hotel was nice and we'd stay there again.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a pleasant stay with us and liked our well-kept, spacious suite. Also, we have alerted our maintenance team about the bathtub, and they are checking and fixing it immediately. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
The room had a recliner that did not work properly. Would be much more comfortable if there were two chairs and a small table. The room comes with a nice small kitchen but no place to sit and eat if you prepare a meal in the room.
Business response:
Thank you for being our guest at Extended Stay America. We are sorry to learn that the recliner in your room was not working correctly. We are working with our maintenance team to make sure it is fixed. We also appreciate your suggestions that help us improve the experience of our future guests. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho
How is Extended Stay America - Albuquerque - Rio Rancho rated?
Extended Stay America - Albuquerque - Rio Rancho has a 4.2 star rating with 1,182 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho open?
Extended Stay America - Albuquerque - Rio Rancho is open now. It will close tomorrow at 12:00 a.m.