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Extended Stay America - Albuquerque - Rio Rancho
- Other
- Rio Rancho, NM
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2608 The American Road Northwest, American Rd NW, Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The rooms are spacious and clean. The bed was comfortable, but the bed sheets are not very soft and are scratchy. Our tub didn't drain well. But other than those two things, the hotel was nice and we'd stay there again.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a pleasant stay with us and liked our well-kept, spacious suite. Also, we have alerted our maintenance team about the bathtub, and they are checking and fixing it immediately. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
The room had a recliner that did not work properly. Would be much more comfortable if there were two chairs and a small table. The room comes with a nice small kitchen but no place to sit and eat if you prepare a meal in the room.
Business response:
Thank you for being our guest at Extended Stay America. We are sorry to learn that the recliner in your room was not working correctly. We are working with our maintenance team to make sure it is fixed. We also appreciate your suggestions that help us improve the experience of our future guests. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
I love the hotel over all
Business response:
Thank you so much for the feedback of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
please provide correct information to guests. There is no breakfast
Business response:
Thank you for your review. We apologize you were unable to take advantage of your grab-and-go breakfast. We will share your valuable comments regarding our grab-and-go breakfast with our Brand Leaders so that they can make necessary changes. We hope to have another chance to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho
How is Extended Stay America - Albuquerque - Rio Rancho rated?
Extended Stay America - Albuquerque - Rio Rancho has a 4.2 star rating with 1,167 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho open?
Extended Stay America - Albuquerque - Rio Rancho is open now. It will close tomorrow at 12:00 a.m.