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Extended Stay America - Albuquerque - Rio Rancho Blvd.
- Hotels
- Rio Rancho, NM
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2221 Rio Rancho Blvd. S.E., Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The over all condition of the hotel was in excellent shape. Very clean. I like the fact that it's a non smoking facility. How every the bathroom in the room I had had not been cleaned. There were hairs stuck to the walls of the shower and the toilet was filthy
Business response:
Chris, thanks for choosing Extended Stay America for your stay. We are pleased to know your overall stay with us was good and that you liked our hotel. We have shared your concern regarding the cleanliness of your bathroom with our housekeeping team to ensure this does not happen again. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Good place to sleep. Good although non-smoking room smelled like smoke. Also breakfast isn't anything to write home about. More like a snack bar with coffee. But otherwise great stay, friendly staff.
Business response:
Jami, thank you for being our guest at Extended Stay America. We are pleased you were overall satisfied with your stay with us. That being said, we are sorry we missed meeting some of your expectations. We have shared your feedback with our team in an effort to improve our service and facilities moving forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Business response:
Benjamin, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Different from other hotels we've stayed at, its more like small apartment. Overall happy with our stay.
Business response:
James, thank you for choosing to stay at Extended Stay America and for sharing your experience. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all the aspects of your stay. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Won't stay here again The hotel seemed fine at first, however my keys kept failing over and over - first at the fitness center, and then at the room door. I started out with 2 keys, and ended up with 9. The front desk person was either overworked, or just unhappy to be there. She apparently doubled as housekeeping, and there was almost never anyone at the front desk. Ever. Not a good situation when your room key doesn't work. Or trying to get the plates and pots and pans for the room, or another guest, trying to just return ... read more
Business response:
We strive to consistently deliver exceptional service, so we apologize that you had a disappointing experience with us. We have shared your feedback with the staff members and steps have already been taken to prevent these mistakes from being repeated in the future. We hope to have the opportunity to redeem ourselves on a future date. Sincerely, Hotel Management
The problem was that I need handicap facilities.
Business response:
Soledad, we appreciate you being our guest at Extended Stay America and thanks for the nice rating. However, we are sorry for the problem you experienced and hope it was resolved to your satisfaction. Thanks once more and we look forward for another opportunity to make your next visit even better. Sincerely, Hotel Management
Business response:
Laura, thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Central area The beds are old. Breakfast consisted of granola bars, instant oatmeal and muffins.
Business response:
Thank you for choosing our hotel. We are happy to know you liked our convenient location. We are sorry the breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to our breakfast offerings. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
Business response:
Sumer, thank you so much for the nice rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho Blvd.
How is Extended Stay America - Albuquerque - Rio Rancho Blvd. rated?
Extended Stay America - Albuquerque - Rio Rancho Blvd. has a 4.2 star rating with 1,104 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho Blvd. open?
Extended Stay America - Albuquerque - Rio Rancho Blvd. is open now. It will close tomorrow at 12:00 a.m.