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Extended Stay America - Albuquerque - Rio Rancho Blvd.
- Hotels
- Rio Rancho, NM
About this business
Location details
2221 Rio Rancho Blvd. S.E., Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was easy to get to. Also the lady at the front seat was awesome. They were quick to bring me a coffee pot. It was awesome.
Business response:
We love to receive feedback on how we are doing. So, thank you for sharing your very kind comments about your experience at Extended Stay America. We are delighted how much you enjoyed your stay with us and appreciate your kind compliments about our front desk associate. We will be sure to share your review with her as she will be so pleased. Thank you again, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
It was a fairly nice hotel. the free breakfast wasnt much.
Business response:
Thank you for your review of Extended Stay America. We are glad we met most of your expectations and that you had a pleasant time here. We value your business and hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
WiFi, and adjoining rooms only problem. Celebrations for my 2 Grandsons.
Business response:
Linda, thank you for choosing Extended Stay America. We're glad to know to know overall you had a pleasant time with us, but we're sorry for not meeting some of your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Joann, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Kerry, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
The privacy and convenience of having a Kitchen and sitting area. You had to ask for every little thing. Room was not stocked. Every 2 days my key would not open my door. There really was not a breakfast as advertised. Just coffee and granola bars and packs of oatmeal. It was very outdated. And my room was dusty. Could write my name on table top. Internet service was horrible.
Business response:
Thank you for choosing our hotel for your recent accommodations. Please accept our apologies that we did not live up to your expectations. We will share your concerns with our team, and we assure you we will make appropriate changes to keep from repeating these issues. We appreciate your feedback and hope to have another chance to show you the stay that you deserve. Sincerely, Hotel Management
The electrical plug for the bathroom sink did not work, low water pressure at the bathroom and kitchen sinks, & the thermostat control for the bedroom A/C would not adjust the temperature. The staff members were ok to deal with and the property was pretty clean.
Business response:
Thanks for being our guest at Extended Stay America. We are glad to read you liked our property and the overall service provided by our staff. We have already alerted our maintenance team so that corrective measures can be taken. We hope you'll see this for the isolated incident that it was. We hope to see you again when your travels bring you back this way. Sincerely, Hotel Management
Door to the bathroom wouldn’t close without slamming it. The faucet sprayed water everywhere but your hands; washing your hands turns into a wet t-shirt contest. All pillows are feather pillows. Getting stabbed by the feathers all night and they give no support whatsoever.
Business response:
Thank you for choosing our hotel. We're sorry for the inconveniences you encountered in your room. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. Please consider giving us another opportunity the next time your travels bring you this way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho Blvd.
How is Extended Stay America - Albuquerque - Rio Rancho Blvd. rated?
Extended Stay America - Albuquerque - Rio Rancho Blvd. has a 3.4 star rating with 2,021 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho Blvd. open?
Extended Stay America - Albuquerque - Rio Rancho Blvd. is open now. It will close tomorrow at 12:00 a.m.