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Extended Stay America - Albuquerque - Rio Rancho Blvd.
- Hotels
- Rio Rancho, NM
About this business
Location details
2221 Rio Rancho Blvd. S.E., Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our stay was comfortable, however the room was not clean to my standards. There was hair in the bathtub and on the toilet.
Business response:
Sheila, thank you for being our guest at Extended Stay America. Although from the rating it seems you had a pleasant visit, we are sorry your room was not in a spotless condition as it should have been. We have shared your feedback with the housekeeping team to be more diligent in their efforts going forward. Thank you again, and we hope to see you soon! Sincerely, Hotel Management
May not stay there again. My stay was not as good as it use to be. I stayed here a few times in the past. It was good. This time tub was dirty, crumbs and what not under the bed. Front desk did not say that the elevator was out of commission.
Business response:
We appreciate your loyalty to our hotel and feedback concerning your recent stay. Although your previous visits to our hotel have been excellent, we are sorry for the inconvenience you had during this stay. Your feedback regarding the cleanliness and service issues are shared with the appropriate teams to make sure necessary actions are taken to ensure such problems don’t occur again. We greatly value your patronage and hope you re-evaluate us on your next visit as we hope to regain your confidence in our hotel. Sincerely, H... read more
Amazing service, beautiful rooms but half ass cleaned bathroom and dead cockroaches
Business response:
Mykayla, thank you for sharing your comments online. We are glad you had an overall pleasant stay, but we would like to apologize for the cleanliness issue you had in your room. Your feedback is shared with our housekeeping team to be more diligent moving forward. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho Blvd.
How is Extended Stay America - Albuquerque - Rio Rancho Blvd. rated?
Extended Stay America - Albuquerque - Rio Rancho Blvd. has a 3.4 star rating with 2,021 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho Blvd. open?
Extended Stay America - Albuquerque - Rio Rancho Blvd. is open now. It will close tomorrow at 12:00 a.m.