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Extended Stay America - Albuquerque - Rio Rancho Blvd.
- Hotels
- Rio Rancho, NM
About this business
Location details
2221 Rio Rancho Blvd. S.E., Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was clean and bed was comfortable. The breakfast is 'grab and go' so only pre-packaged muffins, instant oatmeal and coffee. There is no maid service unless you stay a week, but you can exchange towels any time. The pool was clean and warm. The cable TV was out and never got fixed during the time we stayed. The staff was responsive and courteous.
Business response:
Rick, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. However, we regret the inconvenience you had with the television. We will share your feedback to ensure it is fixed. Thank you for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
Business response:
Thank you for choosing to stay with us!
Business response:
Thank you for choosing to stay with us!
OMG it could’ve been a better time. The fire alar When we checked in there was a bed problem. No more queen so we had to settle with a full
Business response:
Sondra, thank you for reviewing your stay. We are sorry we were unable to provide you with the room of your choice and regret the inconvenience caused. We are reviewing this matter with our front desk team. We hope you will visit us again in the future so that we can try our best to accommodate you with the room that best meets your need. Sincerely, Hotel Management
Business response:
Thank you for choosing to stay with us!
The staff was friendly and knowledgeable. The room was perfect for a family of 5.
Business response:
Thank you for confirming your stay at Extended Stay America while here to meet your son was an excellent one. We are happy reading you loved the spaciousness of your well-kept room and that you were awed by the service delivered by our associates. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Alexaus, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
The bed was not a queen as we had asked for. It was very uncomfortable to sleep in. The room had a smell to it. Like old or smusty smell. Not good.
Business response:
Please accept our apology for not living up to your expectations during your visit. We regret that you were not happy with the bedding and for the odor issue you experienced in your room. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Your feedback is valuable as it will help us improve our facilities moving forward. We hope to have the opportunity to make it up to you at a future date. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho Blvd.
How is Extended Stay America - Albuquerque - Rio Rancho Blvd. rated?
Extended Stay America - Albuquerque - Rio Rancho Blvd. has a 3.3 star rating with 1,976 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho Blvd. open?
Extended Stay America - Albuquerque - Rio Rancho Blvd. is open now. It will close tomorrow at 12:00 a.m.