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Extended Stay America - Albuquerque - Rio Rancho Blvd.
- Hotels
- Rio Rancho, NM
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2221 Rio Rancho Blvd. S.E., Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great for families traveling with pets! We love that the hotel rooms include a kitchen also.
Business response:
Thank you for your recent stay at Extended Stay America and for bringing along your furry friend! Pets are always welcome at our hotel, so we are thrilled you and your pet enjoyed your stay with us. We are glad our convenient first floor suite was perfect for you and your pet to enjoy your stay with us. Thanks once again for your terrific feedback. We hope to welcome you and your pet back soon. Sincerely, Hotel Management
Front desk advised they only will clean the room once a week.. and if you want new towels you have to bring your towels down to the front desk to exchange. I would not stay here again.
Business response:
Karen, thank you for staying with us and for reviewing your experience. It is never our intention to disappoint you, and we apologize for the problems that inconvenienced you. We are working with our staff to make sure we are paying the proper attention to these areas. We appreciate all of your feedback and hope to have you as our guest again. Sincerely, Hotel Management
The rooms were nice and clean. They did not have clean towels. We turned in our dirty towels in order to get clean ones and were constantly told the towels were being washed and dried.
Business response:
Roberta, thanks so much for your review. Your feedback is so helpful in knowing what we're doing right, and where we can improve. We're glad you enjoyed your stay overall, and we apologize for failing to meet some of your expectations. We hope you will give us another opportunity, as we'd love to ensure a comfortable and relaxing stay. Sincerely, Hotel Management
Business response:
Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Ok for the price Ok but WiFi wouldn't stay connecte
Business response:
Gaye, it is good to read you enjoyed your stay at Extended Stay America. Our guests count on continuous access to our complimentary Wi-Fi, so we apologize for the short interruption of service during your stay. We appreciate you staying with us and we hope to see you again soon. Sincerely, Hotel Management
Air conditioners are important to be serviced on regular bases. The cleaness of a room should be in the air as weel. A good air freshner wouldn't hurt in the rooms.
Business response:
Marie, please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
The extended stay The continental breakfast had a very little variety and didn’t have cleaning in room only if you payed extra and used towels had to be exchanged at the office
Business response:
Davide, thanks for being a guest at our hotel. Although you liked certain aspects of your stay with us, we are sorry you didn’t like our hotel policy and that our breakfast offerings were to your satisfaction. Your suggestion for the breakfast offerings will be discussed with our Brand Leaders when updating our selections moving forward. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
good but could improve Window drapes would not close properly, No grab bar in shower/bath, bath door did not close easily
Business response:
Thanks for choosing Extended Stay America for your stay. We are pleased your overall stay with us was good, but we are sorry we missed meeting some of your expectations. We have shared your feedback with our team in an effort to improve our facilities moving forward. We hope you will come and see us again the next time you are in this area. Sincerely, Hotel Management
ok hotel has some issues Don't count on breakfast. They only have muffins (which they ran out of most days by 8 am), oatmeal and granola bars. The last 2 days they had no muffins at all. The coffee was also out by 8:30am and breakfast was supposed to be until 9:30. The only had coffee to drink-- nothing for the kids. We had the drain back up in our shower and they had to clear in the next day. The last couple of days we were there they must have sprayed for bugs because we saw a lot of dead ones on the carpet in the halls. M... read more
Business response:
Kate, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, please accept our sincere apologies for the issues you encountered and the inconvenience caused. We regret not meeting all of your expectations and rest assured that corrective actions are being taken within the respective departments. We are committed to making sure that we don't repeat what you experienced. Thanks for your feedback, and we hope to have a future opportunity to restore your confidence in us. Sincerely... read more
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho Blvd.
How is Extended Stay America - Albuquerque - Rio Rancho Blvd. rated?
Extended Stay America - Albuquerque - Rio Rancho Blvd. has a 4.2 star rating with 1,104 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho Blvd. open?
Extended Stay America - Albuquerque - Rio Rancho Blvd. is open now. It will close tomorrow at 12:00 a.m.