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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
2221 Rio Rancho Blvd. S.E., Rio Rancho, NM, 87124, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Won't stay here again The hotel seemed fine at first, however my keys kept failing over and over - first at the fitness center, and then at the room door. I started out with 2 keys, and ended up with 9. The front desk person was either overworked, or just unhappy to be there. She apparently doubled as housekeeping, and there was almost never anyone at the front desk. Ever. Not a good situation when your room key doesn't work. Or trying to get the plates and pots and pans for the room, or another guest, trying to just return ... read more
Business response:
We strive to consistently deliver exceptional service, so we apologize that you had a disappointing experience with us. We have shared your feedback with the staff members and steps have already been taken to prevent these mistakes from being repeated in the future. We hope to have the opportunity to redeem ourselves on a future date. Sincerely, Hotel Management
The problem was that I need handicap facilities.
Business response:
Soledad, we appreciate you being our guest at Extended Stay America and thanks for the nice rating. However, we are sorry for the problem you experienced and hope it was resolved to your satisfaction. Thanks once more and we look forward for another opportunity to make your next visit even better. Sincerely, Hotel Management
Business response:
Laura, thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Central area The beds are old. Breakfast consisted of granola bars, instant oatmeal and muffins.
Business response:
Thank you for choosing our hotel. We are happy to know you liked our convenient location. We are sorry the breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to our breakfast offerings. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
Business response:
Sumer, thank you so much for the nice rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
Business response:
Elizabeth, we are delighted you had an outstanding stay at the Extended Stay America and you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Tracy, we are pleased your stay was a nice one and thanks for your rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Near the event I attended Great location,excellent staff, would recommend this hotel to anyone traveling to Rio Rancho in the future
Business response:
Rick, thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your nice rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Extended Stay America - Albuquerque - Rio Rancho Blvd. has a 4.2 star rating with 1,053 reviews.
Extended Stay America - Albuquerque - Rio Rancho Blvd. is open now. It will close tomorrow at 12:00 a.m.