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Extended Stay America - Albuquerque - Rio Rancho Blvd.
- Hotels
- Rio Rancho, NM
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2221 Rio Rancho Blvd. S.E., Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Gerardo, thank you for taking the time out of your busy schedule to post your complimentary rating regarding your experience at Extended Stay America. We appreciated having you as our guest and look forward to welcoming you back on your next trip to the city. Sincerely, Hotel Management
First time recliner We had to drop off our Honda at Perfection Honda in Albq and decided to stay very close at the extended stay. Staff very friendly and my husband was thrilled the room had a recliner!😊. Very clean and exactly as represented.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to read our location was ideal for your needs and that you enjoyed your comfortable room as well as our courteous service. We hope to be your hotel of choice every time you visit this area. Sincerely, Hotel Management
Mixed Emotions Facility - The room felt 'dated and grungy.' The recliner was broken. The curtain was broken. The front desk was friendly and helpful. The stairwell smelled horrible; like spoiled milk and garbage. The parking lot had evidence of auto break-ins as glass was shattered in a parking space. Internet service and desk space was adequate. Bed was comfortable but top cover bedspread had stains. Good television reception. Service - The service I needed twice over the phone was very helpful and friendly. The service I ... read more
Business response:
Thank you for being our guest and for taking time to leave feedback. We were happy to see that you were met with friendly and helpful service from our staff and that our location met your needs. However, we are sorry that you experienced some housekeeping issues during your stay. Our housekeeping supervisor has been notified of your concerns, and we will be addressing this with our entire cleaning staff. Thank you for bringing this to our attention, and we hope you will consider giving us another chance in the future. Hotel ... read more
Dirty room. The room was dirty. The sink was not clean, there were water spots all over. We found an empty water bottle under the sofa sleeper. There were dirty toothpicks in the kitchenette table. The breakfast consisted of muffins, breakfast bars, hot water for oatmeal and coffee, which they didn't even have any coffee made. Paid way too much for the service.
Business response:
Yolanda, thank you posting a review of your stay. We apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Mary, many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Highly recommend Facilities were really clean, staff was friendly and attentive. The price was great too. I will definitely stay at this particular Extended Stay again.
Business response:
Danny, thank you for staying at Extended Stay America. We are delighted to read you loved our courteous service and well-appointed property. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your kind rating. Please come back and see us again soon. Sincerely, General Manager
Not the best Room had an odor! We used room spray whenever we entered. Room was not very clean. Dust on ledges and pictures. The day we checked out there was no one around. We waited a few minutes. Woman came out from side office buttoning up her shirt! Breakfast room was not very clean so we didn't eat there either morning.
Business response:
Mary, thank you for being a guest at our hotel. We are pleased to know you enjoyed your overall visit and that our location was convenient for your visit. However, I am sorry for the issues you had while being here and regret the inconvenience it caused. I have shared your concerns with my management team in an effort to improve our service as well as facilities moving forward. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
Business response:
Maria, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho Blvd.
How is Extended Stay America - Albuquerque - Rio Rancho Blvd. rated?
Extended Stay America - Albuquerque - Rio Rancho Blvd. has a 4.2 star rating with 1,104 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho Blvd. open?
Extended Stay America - Albuquerque - Rio Rancho Blvd. is open now. It will close tomorrow at 12:00 a.m.