Extended Stay America - Allentown - Bethlehem

Business response:

Thank you for choosing Extended Stay America! We are pleased to know you overall enjoyed your stay and had a pleasant time with us. We appreciate your feedback and hope to see you soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Allie, thank you for reviewing our hotel. We’re sorry for the inconvenience you had at the time of your arrival. Please be assured that we have discussed your feedback with our front desk team to be more diligent with our efforts moving forward. We hope you will consider giving us a second chance to provide the hospitality you deserve. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thanks for choosing Extended Stay America. We are delighted to know you liked our well-maintained property and that you were impressed with our location as it was close to many restaurants and shopping venues. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

We appreciate you taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that you liked our courteous associates. Your business is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management 

Business response:

Daniel, thank you for staying at our hotel. We are sorry you were unhappy with our hotel charges. We regularly review our pricing to make sure we are competitive with other hotels in the area while offering the best value for our guests. We hope you will choose us again so we can provide you with a satisfactory stay. Sincerely, Hotel Management 

Business response:

Judith, thanks for reviewing our hotel. We want all of our guests to enjoy their visit, so we are sorry if any inconveniences were experienced while you were here. We hope you give us another opportunity to provide you with a much better experience. Sincerely, Hotel Management 

Business response:

Andrew, thank you for reviewing your experience at our hotel. Although you had an overall comfortable stay, we apologize that your room fell short of your expectations. Your feedback with regard to the condition of your room will help us improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management