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Extended Stay America - Allentown - Bethlehem
- Hotels
- Bethlehem, PA
About this business
Extended Stay America Hotel Allentown - Bethlehem is located at 3050 Schoenersville Rd, Bethlehem, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3050 Schoenersville Rd., Bethlehem, PA, 18017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
An incredibly average stay. Building starting to show signs of neglect, rooms, OK, WiFi was terribly slow, staff non-existent. Location was key for us, which is why we chose this facility, off the highway and close to our destination.
Business response:
Thank you for being our guest and for sharing your feedback. We are happy to know you liked our convenient location, but we are sorry for the issues you mentioned and the inconvenience they caused. Please know your feedback has been shared with the entire team to ensure a review of our processes. We would appreciate the opportunity to welcome you back soon. Sincerely, Hotel Management
Very convenient location for not only the Lehigh Valley area, but also for going on a cruise (Trans-Bridge bus line to Port Liberty) or for a stop before going to Northern NJ or to NYC. This place is a do-again for us.
Business response:
Dee, thank you for your wonderful review of Extended Stay America. We're delighted our hotel was ideally located to everything you wanted to see on this trip. We appreciate your business and hope to see you again on your next visit to Bethlehem. Sincerely, Hotel Management
Perfect for an overnight stay on a long road trip
Business response:
Sara, thank you for staying with us and for sharing your experience with other travelers. We're so happy to know you had a great night's rest here during your road trip. It was a pleasure having you as our guest, and we hope to see you again on your next visit to Bethlehem. Sincerely, Hotel Management
Nice enough place to stay; bad experience with staff. Traffic slowdowns caused us to be checking in much later than we had planned. The sign on the hotel door said to use the phone inside the door to reach the clerk after 11:00. I did so, and hear it ringing inside the hotel. And ringing. And ringing. For 10-15 minutes. I called my wife who called Expedia who called the hotel too. 30 minutes later we finally checked in. The next morning we were wakened by the sound of talking outside our window. Unbeknownst to us, our window... read more
Business response:
Thank you for taking the time to review our hotel. Please accept our apologies for the poor service you received during your stay with us. We have shared your feedback with the staff members and steps have already been taken to prevent these mistakes from being repeated in the future. We hope you will consider staying with us once more so we can provide you with the hospitality you should have experienced on this visit. Sincerely, Hotel Management
Business response:
Warren, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Cierra, thank you for being our guest. We are pleased you overall enjoyed your stay and hope to have another opportunity to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
良い 価格の割に清潔感があって良い
Business response:
Thank you for being our guest. We are sorry for the cleanliness issue you encountered during your stay. Your feedback has been discussed with our housekeeping team to be more diligent with their efforts to ensure our future guests never face the same. Thanks once more, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Sorah, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Allentown - Bethlehem
How is Extended Stay America - Allentown - Bethlehem rated?
Extended Stay America - Allentown - Bethlehem has a 4.3 star rating with 1,355 reviews.
When is Extended Stay America - Allentown - Bethlehem open?
Extended Stay America - Allentown - Bethlehem is open now. It will close tomorrow at 12:00 a.m.