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Extended Stay America - Amarillo - West
- Hotels
- Amarillo, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2100 Cinema Dr., Amarillo, TX, 79124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your kind review:) We look forward to serving you in the future. Thank you, Telvi Quintanilla GM
Business response:
Thank you for your kind review, we look forward to serving you in the future and make it better for you. Thank you again, Telvi Quintanilla GM
I like the small kitchenette however it would be nice to have to have dishes, etc without having to ask for them
Business response:
Suzie, thank you for choosing Extended Stay America and taking the time to share your experience. We are glad you had a pleasant stay overall. We also appreciate you pointing out not only what you liked but also the things you would change. Everything we do aims to provide our guests with an excellent hotel experience; therefore, we are grateful for the feedback. Thank you again, we hope you will choose us the next time you visit. Sincerely, Hotel Management
Very clean and comfy bed
Business response:
Thank you for your kind review, and we look forward to serving you in the future. Thank you, Telvi Flores Gm
Day of check-in, Glinda was absolutely outstanding. She’s very nice and helpful! The following day, there was a guy (didn’t catch name) at the service desk that wasn’t as friendly and almost a little rude. Didn’t like that fact that you have to go give towels to them in order to get new towels, I thought that was ridiculous but you get what you pay for.
Business response:
Thank you for your stay! We hope to improve on your stay next time!!
Nice and clean
Business response:
Vicky, thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one. Sincerely, Hotel Management
I stayed here because it seemed to have a lot of good reviews. The bed was comfortable, shower usable, tv, iron, kitchenette. It was not clean, at all. The night stands had stains from previous visitors. The curtain didn't work, part of it had broken off so it was hard to close. The A/C would work but then would shut off. There was no hair dryer. There were stains on the walls from previous visitors. It wasn't clean at all. I would not book again.
Business response:
Gen, thank you for sharing your feedback. We are glad to read you had an overall pleasant visit and liked the comfort of our bed. However, we apologize for the cleanliness and maintenance issue you experienced in your room. We regret the inconvenience it caused. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Business response:
Thank you for your kind review, and we look forward to serving you in the future. Thank you, Telvi Flores GM
Frequently asked questions about Extended Stay America - Amarillo - West
How is Extended Stay America - Amarillo - West rated?
Extended Stay America - Amarillo - West has a 4.2 star rating with 1,143 reviews.
When is Extended Stay America - Amarillo - West open?
Extended Stay America - Amarillo - West is open now. It will close tomorrow at 12:00 a.m.