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Extended Stay America - Anchorage - Downtown
- Hotels
- Anchorage, AK
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
108 E. 8th Ave., Anchorage, AK, 99501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Second floor neghbor too noisy breakfast options poor there was not milk for oat meal or cereal
Business response:
We appreciate you being our guest and providing your feedback. Please accept our apology for not living up to your expectations during your visit. We regret that you were not happy with our complimentary grab-and-go breakfast offerings and for the noise issue you experienced. Your feedback is valuable as it will help us improve our facilities moving forward. We hope to have the opportunity to make it up to you at a future date. Sincerely, Hotel Management
Phone in the room didn't work. Sofa bed was from a dollar store
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know overall you had a pleasant time while you were here, but we're sorry for the inconvenience you had due to the phone in your room. We have asked our maintenance team to fix the problem immediately. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Vey well located close to the main street and some restaurants
Business response:
Thank you for the glowing review of Extended Stay America. We're delighted to know our location close to the main street and restaurants was convenient for you and that you had a great time with us. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
It was just ok. The staff was helpful. I’ll probably stay there again since they have smoking rooms.
Business response:
Thank you for being our guest. We are pleased to know you liked our associates and had a pleasant time with us. It was a pleasure accommodating you, and we look forward to your next visit so that we can provide you with an even better experience. Sincerely, Hotel Management
Very clean hotel, and key card operations were very nice throughout the building.
Business response:
Savanna, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed our well-kept property. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Smelled like smoke in the hallways but the did have a fire the day before I checked in. Loud fan going all night outside my door. Hallways where dirty when I started my shower the bathroom smelled like piss they did give me air freshener. Room could have been cleaned better. But they did have staff I liked.
Business response:
Morris, thank you for evaluating your experience at our hotel. We apologize and regret the inconvenience you encountered here. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service and facilities moving forward. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Did not like parking. Kitchen sink filthy. Dried food in it outside of bath tub dirty. Staff putting out breakfast rude. Acted like customers were an inconvenience in stead of part of her job. Later at check out she was a little more cordial. One of my keys would only open the outer door the other opened my room. I have not decided I I’d stay there again.
Business response:
Kathy, thanks for choosing us. We offer our sincere apologies for the cleanliness issue and poor service you received from our associates. We consider your feedback very important, and thus it has been shared with the concerned teams, and we will take the appropriate steps to prevent these problems from happening again. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Anchorage - Downtown
How is Extended Stay America - Anchorage - Downtown rated?
Extended Stay America - Anchorage - Downtown has a 4 star rating with 1,141 reviews.
When is Extended Stay America - Anchorage - Downtown open?
Extended Stay America - Anchorage - Downtown is open now. It will close tomorrow at 12:00 a.m.