This profile has been claimed by the business owner or representative.
Extended Stay America - Anchorage - Downtown
- Hotels
- Anchorage, AK
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
108 E. 8th Ave., Anchorage, AK, 99501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Family medical trip I didn’t like the towels—not big enough and it was so hot in Anchorage that I didn’t like having to ask for towels.
Business response:
Thank you for choosing Extended Stay America while you were here with your family for a medical check-up. We are glad you had an overall great stay. However, we are sorry for your disappointment. We value your comments and hope to see you again soon. Sincerely, Hotel Management
Place was a bit dingy but otherwise serviceable. Our room had no AC but not sure if that is normal in AK. Breakfast was not good
Business response:
Thank you for evaluating your stay. Although overall you had a pleasant visit, we are sorry we missed meeting some of your expectations. Your feedback in regard to the grab-and-go breakfast offerings has been shared with our brand leaders to determine new choices. Also, your feedback will help us to improve our service & facilities going ahead. We hope to host you again in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
It was a little run down. A little dirty in the common areas. People were nice.
Business response:
Thank you for posting a review of your stay. We're glad to know you were pleased with the service provided by our associates, but we're sorry for the cleanliness issues you encountered while you were here. Please be assured that we have shared your feedback with our housekeeping team to see where we went wrong so necessary improvements to our processes can be made to correct our performance. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
I drink tea. They could not supply an electric jug or kettle. They gave me a coffee maker. It's not very difficult to supply a kettle! We were on the ground floor near the front door. The curtains did not close properly; people could stand at our window and look in.
Business response:
Judith, thank you for the review of your stay at Extended Stay America. Although from your rating it seems you had a comfortable stay, we are sorry for not meeting all of your expectations. We appreciate your feedback and hope to welcome you back soon in the future. Sincerely, Hotel Management
Coté positif. Tres bien situé Coté négatif. Petit déjeuner limité
Business response:
Joel, thank you for posting a review of your stay at Extended Stay America. We're glad to know our excellent location worked well for you, but we regret our grab-and-go breakfast was not to your liking. We have made a note of your feedback as we plan any changes to our selections. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Very average. First hotel at any price I’ve stayed that didn’t have an ice machine, not even a broken or empty one. Only one small ice tray in freezer. Morning coffee in lobby ran out early. Not much darkness in Anchorage in June so are there some nice, darkening, heavy curtains? No. Clerk had a chuckle when I asked about ice machine.
Business response:
Gregory, thank you for the review of your stay. We are sorry for the service issue you encountered while here and have shared your concern with the appropriate staff to ensure a better experience going forward. As we have full-size refrigerators in all our rooms, which includes ice trays for your convenience, we do not have an ice machine on our property. We also apologize for not meeting your expectations and regret the inconvenience caused. Thank you again, and we hope to serve you better in the future. Sincerely, Hotel Ma... read more
Good location, need to improve housekeeping service
Business response:
Thank you for choosing to stay at Extended Stay America during your visit. We are delighted to hear you had an enjoyable, comfortable stay and our convenient location was perfect for your needs. We value your feedback and will share it appropriately. Thank you again for being our guest, and we look forward to welcoming you back! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Anchorage - Downtown
How is Extended Stay America - Anchorage - Downtown rated?
Extended Stay America - Anchorage - Downtown has a 4 star rating with 1,141 reviews.
When is Extended Stay America - Anchorage - Downtown open?
Extended Stay America - Anchorage - Downtown is open now. It will close tomorrow at 12:00 a.m.