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Extended Stay America - Arlington
- Hotels
- Arlington, TX
About this business
Location details
1221 N. Watson Rd., Arlington, TX, 76006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good in general but the parking area need improve cleanliness
Business response:
Dear Guest, Thank you for including Extended Stay America in your travel plans and sharing your feedback. We are glad your stay was pleasant overall. We appreciate your note about the parking area’s cleanliness and will work with our team to enhance its upkeep. We look forward to providing you with an even more comfortable experience on your next visit. Sincerely, Hotel Management
Clean
Rooms are looking old and not cleaned properly
Business response:
Dear Loganathan, Thank you for sharing your feedback. We regret that the condition and cleanliness of the rooms did not meet your expectations. Maintaining a clean, well-kept environment is a top priority for us, and your observations will be shared with our housekeeping and maintenance teams to address these concerns promptly. Your input is invaluable in helping us enhance our standards and provide a more comfortable and enjoyable experience for all our guests. Sincerely, Hotel Management
Thought the property was presentable. The room was a bit dirty. The small dining table was under a light which had small dead moths on the table top. We then received a call from the front desk asking if we were using the shower. We were not and the same front office person came to the room to check the bathroom. We let him know the water pipe under the sink was not fully engaged to the wall possibly leaking to the room below.
Business response:
Dear Esther, Thank you for sharing your feedback with us. We’re glad to hear that you found the property presentable, but we sincerely apologize for the cleanliness issues you encountered in your room. We appreciate you bringing the water pipe concern to our attention, and our maintenance team will review this promptly to prevent any future issues. Thank you again for your comments, and we hope you’ll give us another opportunity to provide a more seamless and enjoyable stay. Sincerely, Hotel Management
Business response:
Dear Denitra, Thank you for sharing your feedback regarding your recent stay at Extended Stay America. We appreciate your suggestion to improve our breakfast offerings and understand the importance of starting the day with a satisfying meal. While our current breakfast options are limited, we are continuously reviewing ways to enhance variety and quality to better meet our guests’ expectations. Your comments will be shared with our team to explore improvements and ensure a more enjoyable experience for future visits. We valu... read more
The whole area was fenced I liked that, quiet area and convenient to the stadium.
Business response:
Dear shirley, Thank you for sharing your feedback regarding your recent stay at Extended Stay America. We appreciate your suggestion to improve our breakfast offerings and understand the importance of starting the day with a satisfying meal. While our current breakfast options are limited, we are continuously reviewing ways to enhance variety and quality to better meet our guests’ expectations. Your comments will be shared with our team to explore improvements and ensure a more enjoyable experience for future visits. We valu... read more
Business response:
Dear Phillip, Thank you for your kind words at Extended Stay America. We’re delighted to know you had such a wonderful experience and found everything to your liking. It’s always our goal to create a welcoming and enjoyable stay, and feedback like yours encourages our team to keep striving for excellence. We look forward to welcoming you back for another amazing visit soon. Sincerely, Hotel Management
The room was quite clean. Staff were friendly. For the price, surprisingly nice hotel. Laundry is great. The "continental" breakfast was a bit sparse (I saw only oatmeal), but the coffee was good. A coffee maker in the room would have been nice.
Business response:
Dear Paul and Mark , Thank you for your kind words at Extended Stay America. We’re delighted to know you had such a wonderful experience and found everything to your liking. It’s always our goal to create a welcoming and enjoyable stay, and feedback like yours encourages our team to keep striving for excellence. We look forward to welcoming you back for another amazing visit soon. Sincerely, Hotel Management
Very clean staff was very respectful
Business response:
Dear Diron, Thank you for your kind words at Extended Stay America. We’re delighted to know you had such a wonderful experience and found everything to your liking. It’s always our goal to create a welcoming and enjoyable stay, and feedback like yours encourages our team to keep striving for excellence. We look forward to welcoming you back for another amazing visit soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Arlington
How is Extended Stay America - Arlington rated?
Extended Stay America - Arlington has a 3.1 star rating with 1,412 reviews.
When is Extended Stay America - Arlington open?
Extended Stay America - Arlington is open now. It will close tomorrow at 12:00 a.m.