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Extended Stay America - Arlington
- Hotels
- Arlington, TX
About this business
Location details
1221 N. Watson Rd., Arlington, TX, 76006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Every thing was nice overall. When it came close to checking out The room cleaning People Came to the door all loud and mess and wouldn’t wait til I put some clothes on to open the door But the longer i spent Puttin on my clothes the-more louder they got, so I opened the door with just My underwear on. Cleaning staff needs to learn to be More Patient and respectful.
Business response:
Dear Keeton, Thank you for posting your honest comments about our hotel. We take all critiques seriously and use them as motivation to improve our guest experience. We know that this stay may not have been the best, but we are hopeful for another opportunity to welcome you back to Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management
was here in Texas on business doing a Tour 1 graveyard shift,audit for my job. Every morning, when I returned to th hotel. Front desk Jack would always be so very pleasant. Hot coffee muffins,oatmeal available. Blessings and gratitude to Jack. Kindness goes a long way when you're far away from home. Newly renovations going on beautiful location
Business response:
Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future. Thank you General manager Extended stay america-Arlington
Great
Business response:
Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future. Thank you General manager Extended stay america-Arlington
The front desk staff was helpful. I did not like the first room she showed me and did not have a problem giving me another one
Business response:
Dear Yvonne, Thank you for choosing our brand. It is nice you had a satisfactory time here and were pleased with the helpful associate. Thank you for your business, and we look forward to your next stay with us. Sincerely,Hotel Management
Business response:
Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future. Thank you General manager Extended stay america-Arlington
Floors sticky, horrible sewage smell whenever toilet was flushed, stayed for 4 days and never once got house keeping to come by and restock towels or toilet paper, had to go to lobby and grab ourselves everytime. Mold on ceiling of bathroom, would like a full refund really unbearable.
Business response:
Dear Guest, Thank you for sharing your experience and bringing these concerns to our attention. The condition you described does not reflect the standards we aim to maintain, and your comments will be addressed immediately with our housekeeping and maintenance teams. Please know that our housekeeping service is tailored for long-term guests to minimize disruption to their home-like experience. Nevertheless, we are pleased to offer this service for a nominal fee. Complimentary towel and linen exchanges are available at the fr... read more
Heater didn’t work place didn’t look like the photo advertised
Business response:
Dear Guest, Thank you for your feedback. We sincerely apologize for not meeting your expectations. Your input is valuable, and we will share your feedback with our team to provide a better experience for future guests. We appreciate you sharing your thoughts and hope for a much-improved stay next time. Sincerely, Hotel Management
Room was dirty to include the bed coverings/blanket. Stayed two nights, they did not service the room. Had to go to office to request towels and toiletries. Bathroom mirror frame was falling apart. Will not be recommending this place to anyone asking.
Business response:
Dear Guest, Thank you for sharing your thoughts. We are sorry your experience was not as enjoyable as expected. We always strive to provide a pleasant and comfortable stay, and your feedback will be shared with our team for improvement. We appreciate your input and invite you to visit again so we can offer a better experience next time. Sincerely, Hotel Management
Not great.
Business response:
Dear Guest, Thank you for sharing your thoughts. We are sorry your experience was not as enjoyable as expected. We always strive to provide a pleasant and comfortable stay, and your feedback will be shared with our team for improvement. We appreciate your input and invite you to visit again so we can offer a better experience next time. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Arlington
How is Extended Stay America - Arlington rated?
Extended Stay America - Arlington has a 3.1 star rating with 1,444 reviews.
When is Extended Stay America - Arlington open?
Extended Stay America - Arlington is open now. It will close tomorrow at 12:00 a.m.