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Extended Stay America - Arlington
- Hotels
- Arlington, TX
About this business
Location details
1221 N. Watson Rd., Arlington, TX, 76006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No way to describe but creepy. I didn’t feel safe and the room was so bare
Business response:
Dear Kathy, Thank you for sharing your experience with us. We’re genuinely sorry that you felt uncomfortable during your stay. Our staff is usually praised for their professionalism and friendliness, and situations like this are extremely rare. That said, we take your concern seriously and will review it carefully to ensure every guest feels safe and well cared for. We really value your feedback and hope you’ll give us another chance to provide a stay that feels welcoming, comfortable, and worry-free. Sincerely, Hotel Manage... read more
Business response:
Dear Shaqunta, Thank you for taking the time to share your experience. We’re glad that our team was able to respond quickly and provide fresh linens during your stay. At the same time, we regret that one of your rooms did not meet your expectations and that certain conditions caused discomfort. Your feedback is important, as it helps us identify areas for improvement and maintain a clean and welcoming environment for all guests. We hope to have the opportunity to provide a more consistently comfortable and enjoyable stay in ... read more
nothing
Business response:
Dear Diron, Thank you for your kind words at Extended Stay America. We’re delighted to know you had such a wonderful experience and found everything to your liking. It’s always our goal to create a welcoming and enjoyable stay, and feedback like yours encourages our team to keep striving for excellence. We look forward to welcoming you back for another amazing visit soon. Sincerely, Hotel Management
Just a big NO from me I guess it depends on what room you get because we had 2 rooms booked. The 1 room my brother had was clean, bug free it seems, and newer microwave. On the other hand, the other room we were in had dirty sheets with hair and random debris that isnt ours and roaches crawling on the floors and tables. To make it worse, the fridge in this room had hair in it and rust on the front doors and rust in thia microwave. The good thing about this place is, they did have fast service to come and change out our bedsh... read more
Would never stay here again Would never stay here again. Had to change rooms because the first room had no working AC and reeked of cigarette smoke despite the property being smoke free. Vending machine took money and didn’t give drink. Massive bugs inside the room. AC in second room was fine when I first arrived but quickly stopped working unless you cranked it down to below 63
The smell of cigarettes in the room was overwhelming. We checked out of the hotel 20 minutes after we arrived.
We booked for two nights but only stayed one. The front door and bathroom door had multiple dents that were repaired poorly. The room smelled like broccoli and pot. The property and area were run down. I usually only leave reviews when I enjoy a property but I felt this one warranted a warning. The price was great and the AC was very cold but we spent the night and got out as soon as we could.
To many cigarettes buds. Floors were not mopped. Microwave wasn't working.
Trash The hotel staff “messed up” and didn’t have a room that I prepaid for due to their ill management of rooms and concepts of prepaying for a room. 0/5 stars. Do not come here.
Business response:
Dear Lindsay, We sincerely apologize for the frustration and inconvenience you experienced. We understand how upsetting it must be to arrive and not have a room available after prepaying. This is not the level of service we aim to provide, and your feedback has been shared with the team to prevent similar issues in the future. We appreciate you bringing this to our attention and regret that we fell short during your visit. We hope you will reconsider and return, as we welcome the opportunity to provide you with the seamless ... read more
Frequently asked questions about Extended Stay America - Arlington
How is Extended Stay America - Arlington rated?
Extended Stay America - Arlington has a 3.1 star rating with 1,444 reviews.
When is Extended Stay America - Arlington open?
Extended Stay America - Arlington is open now. It will close tomorrow at 12:00 a.m.