This profile has been claimed by the business owner or representative.
Extended Stay America - Arlington - Six Flags
- Hotels
- Arlington, TX
About this business
Location details
2420 E. Lamar Blvd., Arlington, TX, 76006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We left after the 1st night It was dirty, no hot water, smelled like some the whole time. Nothing
Business response:
Dear Lindsey, Thank you for reviewing our hotel. We would like to apologize for the experience you had during your stay at our hotel. We aim to provide every guest with exceptional hospitality, and we regret that we were not able to meet your expectations. We appreciate your feedback and hope that you will give us another chance to make it right. We will do everything in our power to ensure that your next stay with us is a memorable one. Thank you again for taking the time to share your thoughts with us. Sincerely, Hotel Man... read more
Bad I visited this property and left immediately. I felt unsafe and uncomfortable. The environment and room felt dirty. After I left i was promised a refund and when i called to ask questions about the refund it took me 3 days to get a hold of anyone.
Business response:
Dear Balderaz, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
Poor the carpet was stained, it had a smell like dirty carpet, and it was damp. the toilet did not work, despite contacting maintenance and lobby workers and they didn’t call us back the second time we called. the beds were uncomfortable as well, you could feel the springs in the bed. location and the size of the room.
Business response:
Dear Alyssa, Thank you for sharing your feedback. We’re pleased to hear you appreciated the location and room size. We regret the issues you encountered with the carpet, the toilet, and the beds. This does not reflect our usual standards, and we will address these concerns with our maintenance and housekeeping teams. Your experience is valuable in helping us improve our services. Sincerely, Hotel Management
Bad Room was dirty and it didn’t have a lock
Business response:
Dear Guest, Thank you for reviewing our hotel. We apologize for not meeting your expectations during your visit. As part of our commitment to our guests, we strive to provide clean and well-maintained rooms, and we are disappointed that we fell short in this instance. We will address this immediately and genuinely appreciate you bringing this to our attention. We hope you give us another chance to show you the outstanding stay you deserve and that we are known for providing. Sincerely, Hotel Management
Very Poor The website showed they had a pool, when I asked about the pool they stated they didn’t have a permit for the pool. Only queen size bed and couch bed, with dirty sheets. Very unprofessional, and paint all over the floors.
Business response:
Dear Nicole, Thank you for reviewing our hotel. We truly regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for any inconvenience you encountered during your visit. Our goal is to provide an exceptional experience to each of our guests, and we regret any discrepancies with third-party websites for the property. We appreciate you bringing this to our attention and for your patience. We genuinely hope you will consider giving us another chance in the future to provide you with... read more
The faculty was dirty and was surrounded by unpleasant people . I left and received a refund. The pictures online was not the same as the actual hotel. Nothing , this was a horrible experience
Business response:
Dear Nedra, Thank you for reviewing our hotel. We are deeply sorry that your visit did not meet your expectations. At our hotel, we strive to provide excellent hospitality and accommodations to all our guests, and it seems we fell short in your case. We truly apologize for any inconvenience caused to you. Please be assured that we take your feedback seriously and will use it to improve our services. We would appreciate the opportunity to make it up to you and provide you with the quality experience you deserve. We hope you w... read more
Bad It was full of roaches It was full of roaches
Business response:
Dear Thelma, We are genuinely disappointed to learn about the issues you experienced during your visit. We want to assure you that we take every measure possible to prevent the entrance of outside insects, as you mentioned. Our pest control provider regularly services our hotel to maintain our high standards. However, we will address this matter with them to ensure they take the necessary steps to prevent future issues. We would love for you to give us another opportunity to provide you with the seamless stay you deserve on ... read more
Bad
Do not stay unless it's last resort. The hotel had a smell.they had small roaches. Toilet didn't flush well no maintenance on weekends I guess. That it was close to six flags and rooms are huge.
Business response:
Dear Simon, Thank you for your feedback. We’re glad our proximity to Six Flags and the spacious rooms were to your liking. We apologize for the issues you faced with the room's odor, pest presence, and toilet functionality. The lack of maintenance on weekends is not up to our usual standards. Your concerns will be addressed with our team to ensure improvements. We appreciate your comments and hope to have the chance to provide a more satisfactory experience in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Arlington - Six Flags
How is Extended Stay America - Arlington - Six Flags rated?
Extended Stay America - Arlington - Six Flags has a 2.6 star rating with 1,514 reviews.
When is Extended Stay America - Arlington - Six Flags open?
Extended Stay America - Arlington - Six Flags is open now. It will close tomorrow at 12:00 a.m.