This profile has been claimed by the business owner or representative.
Extended Stay America - Asheville - Tunnel Rd.
- Hotels
- Asheville, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6 Kenilworth Knoll, Asheville, NC, 28805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice stay, staff are friendly, but they only have one member and you have to wait for them to come back from lunch or break or helping someone else at night. Also door was messed up. Great location only mins away from everything.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a good stay with us and liked our ideal location. Also, we have alerted our maintenance team about the door, and they are checking and fixing it immediately. On behalf of everyone here, we invite you to visit us again. Sincerely, Hotel Management
The front desk receptionist,Michelle, was great! The room was clean and we loved the kitchen that came with the room!
Business response:
We are thrilled to read you had a great stay with us at Extended Stay America. Thank you for mentioning our staff, especially Michelle. She is a true asset to our team, and we will be sure to share your compliments. We appreciate your feedback and hope to see you again soon! Sincerely, Hotel Management
Business response:
Jacqueline, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Overall excellent- very convenient to visit Biltmore - will recoomend this hotel to anybody visiting Ashville NC
Business response:
Ramesh, thank you for recommending Extended Stay America. We are delighted to know you loved our ideal location and that you had a great stay. It was a pleasure hosting you, and we look forward to your return visit. Sincerely, Hotel Management
Business response:
Leon, all of us at Extended Stay America appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Business response:
Gabrielle, we are delighted you had a great stay at the Extended Stay America and you loved all aspects of our hotel. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Average room Decent room. Friendly staff but bathroom smelled like smoke.
Business response:
William, thank you for taking the time to evaluate your stay. We are happy to know you liked our friendly associates, but we are sorry for the smoke issues you had and the inconvenience it caused. Please know your feedback will be shared with our staff so we can ensure your next stay is exceptional. We hope you give us another chance to serve you better in the future. Sincerely, Hotel Management
Great staff. Exceptional friendly and helpful. Will recommend hotel to others.
Business response:
Thank you for choosing Extended Stay America for your accommodations. We pride ourselves on 100% guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts were noticed. We appreciate you being our guest and hope to welcome you back soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Asheville - Tunnel Rd.
How is Extended Stay America - Asheville - Tunnel Rd. rated?
Extended Stay America - Asheville - Tunnel Rd. has a 4.2 star rating with 1,410 reviews.
When is Extended Stay America - Asheville - Tunnel Rd. open?
Extended Stay America - Asheville - Tunnel Rd. is open now. It will close tomorrow at 12:00 a.m.