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Extended Stay America - Asheville - Tunnel Rd.
- Hotels
- Asheville, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6 Kenilworth Knoll, Asheville, NC, 28805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Convenient location, but know before you go. The hotel was convenient for our needs: downtown/River District/national forests and the room condition was fair. We liked having the full-size refrigerator and microwave in the room but we didn't read the hotel details thoroughly and did not realize the rooms weren't cleaned or restocked on a daily basis. We used all our towels the first night and had to go to the front desk to get additional towels for the remainder of our stay. That in and of itself isn't a big issue, but it to... read more
Business response:
We are delighted you liked some aspects of the hotel and that overall you had a wonderful stay. With that said, we are sorry for the inconvenience you experienced due to our hotel policy. Thank you for posting your experience. Come back soon - we appreciate your business! Sincerely, General Manager
Business response:
Tara, it was a pleasure having you as our guest at Extended Stay America - Asheville - Tunnel Rd. We are delighted to note that you loved your spotless room and the exceptional service from our team. Thank you, we look forward to your return visit. Sincerely, General Manager
Decent hotel with good rates I booked 1night and extended it to 2 on a holiday weekend. Because I had booked the first night through Orbitz they gave me the second night at a discount from the elevated holiday rates. Nice bed and convenient location
Business response:
Larry, it was a pleasure to have you as our guest at Extended Stay America - Asheville - Tunnel Rd. We are delighted to read that you enjoyed our location, the deal you got and had a nice weekend stay with us. Thanks for being our guest, and we hope to see you again soon. Sincerely, General Manager
Business response:
Many thanks for the four-star rating. We are happy to see you had a nice time. We hope to have you as our guest again at Extended Stay America - Asheville - Tunnel Rd. Sincerely, General Manager
Excellent Location Professional Staff Great apartment hotel in Asheville. Close to mall and downtown
Business response:
Lex, thank you for being our guest and for your wonderful feedback. We are glad to know you enjoyed our convenient location and were impressed by the service of our courteous associates. It was a pleasure hosting you, and we would love to have you back again soon. Sincerely, General Manager
Nice room. Nice room. Good location. Friendly staff.
Business response:
Larry, thank you for sharing your experience at Extended Stay America - Asheville - Tunnel Rd. We truly appreciate your kind comments regarding our convenient location, helpful staff and well-kept suites. Thanks for your feedback, and we look forward to welcoming you back soon. Sincerely, General Manager
Good for the money
The staff is very friendly and was very accommodating throughout my stay
Business response:
We appreciate you sharing your comments. It is good to know our staff provided you with excellent customer service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Asheville - Tunnel Rd.
How is Extended Stay America - Asheville - Tunnel Rd. rated?
Extended Stay America - Asheville - Tunnel Rd. has a 4.2 star rating with 1,411 reviews.
When is Extended Stay America - Asheville - Tunnel Rd. open?
Extended Stay America - Asheville - Tunnel Rd. is open now. It will close tomorrow at 12:00 a.m.