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Extended Stay America - Asheville - Tunnel Rd.
- Hotels
- Asheville, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6 Kenilworth Knoll, Asheville, NC, 28805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to downtown and good deal Hotel was great for a short weekend getaway and quick avg $7oneway ride with Lyft to the breweries downtown. Front desk people were nice. Bed was so-so, only 3 pillows but asked for an extra the 2nd night/ 1 case was stained upon arrival but got quickly was able to get a clean one. Rooms do come with a hairdryer if you ask the front desk. A/C worked well but did get a little muggy during the day. Overall room was clean and worked out well. Great location, and would stay here again for the pric... read more
Business response:
Thank you for staying with us. It’s a pleasure knowing you liked our location and our affordable rates. However, we are sorry we missed meeting some of your expectations and regret if any inconvenience caused. We look forward to welcoming you back soon at Extended Stay America. Sincerely, General Manager
Business response:
Keith, thank you for your 4-star rating. I am glad you had an overall great visit. We hope to welcome you back soon at Extended Stay America. Sincerely, General Manager
Business response:
Thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Divneet, I am so pleased to read about your excellent stay at Extended Stay America. We are excited to know we exceeded all your expectations and you enjoyed being with us. We hope to see you again soon. Sincerely, General Manager
A wonderful welcome My granddaughter and I went to see the solar eclipse in Sylva, NC and this was the closest city. We had a great room-queen bed non-smoking on the ground floor. The manager on duty,John, went above and beyond in getting us checked in. I had driven from northern Virginia to Asheville thru ALL THE TRAFFIC to get there. John was kind enough to find a ready room for us earlier than the 3P.M. check in. The room was extremely clean, plentiful towels and a lovely kitchenette. John explained that the inn had the b... read more
Business response:
Lynn, thank you so much for this awesome review. Making you happy makes us happy! We are glad that everything went so well during your stay and that John made for a memorable experience. Please be assured I will share your praises with him. We appreciate your kind review and look forward to your next stay at Extended Stay America. Sincerely, General Manager
Loud music from party in parking lot. Had to listen to loud base for hours from party of about 15 people in the parking lot. I was on the third floor and had to turn on the tv in self defense. It was right outside the front entrance so staff had to know about it.
Business response:
Lyn, thank you for being our recent guest and for sharing your experience. We apologize for the noise issues you experienced. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in disrupted sleep and annoyance for all those in the immediate vicinity. We are terribly sorry you had an inconvenience and hope you will give us a chance to serve you better in the future. Sincerely, General Manager
Business response:
Timothy, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, General Manager
Business response:
We appreciate you sharing your kind rating of Extended Stay America - Asheville - Tunnel Rd. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our area. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Asheville - Tunnel Rd. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Asheville - Tunnel Rd.
How is Extended Stay America - Asheville - Tunnel Rd. rated?
Extended Stay America - Asheville - Tunnel Rd. has a 4.2 star rating with 1,473 reviews.
When is Extended Stay America - Asheville - Tunnel Rd. open?
Extended Stay America - Asheville - Tunnel Rd. is open now. It will close tomorrow at 12:00 a.m.