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Extended Stay America - Asheville - Tunnel Rd.

3.6
  • Hotels
  • Asheville, NC

About this business

HospitalityHotels

Location details

6 Kenilworth Knoll, Asheville, NC, 28805, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.62,099 reviews
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James's profile image
James 
10 years ago

The hotel is pretty new. The room was comfortable and clean. We liked it. 

Business response:

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

mari's profile image
mari 
10 years ago

Clean yet tired The extended stay in Asheville, North Carolina was clean yet with no frills; no hair dryer, no unpackaged breakfast food. The rear exterior door (next to our room) did not lock; so security wise, it was not safe. A pick-up truck remained parked thru the night outside our room window with a man asleep in it- There was no one at the desk to answer questions or concerns. In the morning, again there was no one to turn our keys into or to check our bill. We found this to be low budget, clean and acceptable if y... read more

Anonymous's profile image
Anonymous 
10 years ago

Stayed overnight here for the comedy festival, the hotel is nice and a lot cheaper than most in the area. There's an O'Charley's in the parking lot so that's very convenient! 

Business response:

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

Michele's profile image
Michele 
10 years ago

Safe, clean, and convenient I went to asheville to drop my daughter off at college. I was very pleased with the cleanliness of the room. It also appeared to be newly renovated with hardwood/laminate flooring. The staff was very friendly. The hotel is conveniently located with a lot of restaurants nearby and just a few minutes away from the mall and also the UNC campus. I also felt safe, traveling as two females and leaving her entire dorm room loaded in my car overnight in the parking lot. 

Business response:

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I truly appreciate your comments regarding our friendly staff and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

Deborah's profile image
Deborah 
10 years ago

Great Everyone I encountered was very friendly, accommodating, and professional. 

Business response:

Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding our friendly and accommodating staff. I’m glad we were able to provide you with a comfortable experience! Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. 

Gordon's profile image
Gordon 
10 years ago

It works, but it's out of the way The hotel is adequate and serviceable, but out of the way and fairly distant from any attraction (though in a location featuring many other hotels). It's only neighbor is a good but expensive restaurant. We had to go several times to the front desk in order to get normal kitchen accroutrements - which the desk clerk should have given us (or at least told us about) when we checked in. 

Hank L.'s profile image
Hank L. 
10 years ago

a good value A good price, a good location. Our room, though, was noisy - the people in the room above us sounded like they were running in place. Also, do note that daily maid service is NOT included (though you can get fresh towels from the front desk). The breakfast is minimal - coffee and muffins or a granola bar. 

Anonymous's profile image
Anonymous 
10 years ago

Hotel smells bad and room smelled like food and someone had smoked in the bathroom. The air conditioner easy leaking water. 

Anonymous's profile image
Anonymous 
10 years ago

Better places to stay in the area A disappointment. Some staff are arrogant. Did not feel welcome at all. Took hotel chain off my list. One saving grace was the one good staff person they had. Also had a nice desk to work. 

Frequently asked questions about Extended Stay America - Asheville - Tunnel Rd.

How is Extended Stay America - Asheville - Tunnel Rd. rated?

Extended Stay America - Asheville - Tunnel Rd. has a 3.6 star rating with 2,099 reviews. 

When is Extended Stay America - Asheville - Tunnel Rd. open?

Extended Stay America - Asheville - Tunnel Rd. is open now. It will close tomorrow at 12:00 a.m.