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Extended Stay America - Asheville - Tunnel Rd.
- Hotels
- Asheville, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6 Kenilworth Knoll, Asheville, NC, 28805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was nicely laid out with nice kitchen however the kitchen area was not clean. Didn't feel comfortable using dishes, microwave, or fridge due to lack of cleanliness. Bed was nice but blankets had stains.
Ok for the money
Business response:
Thank you for taking the time to write a review of your stay. It's great to hear that you were pleased with the value of our hotel. We hope to see you again soon.
drab, worn out rooms. good location. The furnishings and interiors really need updating. Grimy carpets. Tear them out, replace with hardwood and new desks. Shower needed some work too. No ice machines. Old smelly Ice in freezers.
Business response:
Jason - Thank you for taking the time to write a review of your stay. Please accept our apologies that our hotel did not meet your expectations. I am working with the staff to ensure that our level of cleanliness is improved moving forward. Still, we are glad to know that we were able to accommodate you while visiting our area. Thank you again for your review. We hope you will stay with us again in the future, should your travels bring you back to our area.
Extended stay Fridge did not cool, toaster didn't work. Not good.
almost great Really great except for three or four box-elder bugs in our room. My husband was able to catch them and flush them away.
Not bad for the price! We use this location often for wknd stays in asheville. With the exception of the trip just before this one weve never had a problem. U use someone enuff youll have at least one problem. This hotel is very reliable overall. The only thing i'd change is they are understaffed. Beyond that for their price point theyre hard to beat.
Business response:
Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed our overall accommodations at a great value. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future!
Repeat guest I have stayed at this hotel several times. I have never had issues with the front desk staff. They are always helpful and courteous. During this stay I was a little disappointed with the cleanliness and the bed rocked a little. The rug had coffee stains. It wasn't bad enough to deter me from coming back. Just not the level of quality I am used to.
Next to a very decent restaurant, up on a hill. Hotel was ok for what I wanted. Bad odor, but candle and room deodorizer was ok. Staff was not good, not bad. Answered questions but definitely did not go out of their way. Room was comfortable and hotel out of the way, just up a hill but off the Main Street so no sounds of traffic all nite. Don't know what the smell was, if it was a cleaner or leftover something.
Frequently asked questions about Extended Stay America - Asheville - Tunnel Rd.
How is Extended Stay America - Asheville - Tunnel Rd. rated?
Extended Stay America - Asheville - Tunnel Rd. has a 4.2 star rating with 1,411 reviews.
When is Extended Stay America - Asheville - Tunnel Rd. open?
Extended Stay America - Asheville - Tunnel Rd. is open now. It will close tomorrow at 12:00 a.m.