Extended Stay America - Atlanta - Alpharetta - Northpoint - West

Business response:

Bre, thanks for staying at Extended Stay America for the feedback. It is a pleasure knowing you liked our spotless hotel and that you received an excellent service from our staff. Your compliments have been shared with the entire team for exceeding your expectations. We look forward to welcoming you back soon when in the area. Sincerely, Hotel Management 

Business response:

Thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management 

Business response:

Thank you for taking time to post a review! We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. Having said that, we are sorry for any inconvenience you had while here. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America an for the wonderful feedback. It is a pleasure knowing you were impressed with our spotless room and that you loved the excellent service offered by our staff. Your compliments have been shared with the entire team for a job well-done. Thanks again, and we look forward to serving you again when in the area. Sincerely, Hotel Management 

Business response:

Joan, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your review. Please accept our apologies for the poor service you experienced when you were here. We take pride in delivering superb service, so we apologize that we fell short. Your feedback has been shared with the appropriate staff, and we are taking immediate steps to ensure our team is fully equipped to be more responsive. Thanks for being our guest, and we hope you will give us another chance to demonstrate the excellent service that should have been provided to you on this visit. Sincerely, Hotel Manage... read more

Business response:

Andy, thank you for taking time out of your busy schedule to post comments regarding your experience at Extended Stay America. We are so pleased you enjoyed our hotel and found us to be a found value. We appreciated having you as our guest, and we look forward to welcoming you back on your next trip to the city. Sincerely, Hotel Management 

Business response:

Thanks so much for confirming to future travelers what a great choice we are. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with the convenience of our location. Thanks again for your feedback, and we would love to welcome you back the next time you are in the area. Sincerely, Hotel Management 

Business response:

Thank you for sharing you amazing experience at Extended Stay America. We are thrilled to read you returned to our hotel once again and were impressed with the comfort of your well-appointed room. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management