Extended Stay America - Atlanta - Alpharetta - Northpoint - West's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extended Stay America - Atlanta - Alpharetta - Northpoint - West

4.2
  • Hotels
  • Alpharetta, GA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

3329 Old Milton Pkwy., Alpharetta, GA, 30005, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.2877 reviews
Select a rating
Patrick's profile image
Patrick 
7 years ago

Business response:

Patrick, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

One stay The carpet needs to be shampoo. Very stuffy carpet smell very bad. Please shampoo or change the carpet. 

Business response:

Thank you for being our guest at Extended Stay America. Although you had an overall pleasant stay, we are sorry for the cleanliness issues you experienced and regret the inconvenience it caused. We will be sure to share your comments with the concerned team in an effort to improve our service. We appreciate you bringing this to our attention and hope to have the opportunity to serve you better in the future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

It’s great and will recommend to friends and family when they stay in this area. This is comfortable. You won’t be disappointed. 

Business response:

It was our pleasure having reading your review of Extended Stay America. We are pleased to know you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Thanks for your recommendation, and we look forward to your return visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

It was good. Great location, easy access, Waffle House next door, QT across the street. 

Business response:

Thank you for being our guest at Extended Stay America. We are delighted to know you enjoyed your time with us and that our location close to various attractions of the city was ideal for your needs. Thank again for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

christopher's profile image
christopher 
7 years ago

It was a great value for the money. I have stayed in a hotel for business probably 75 times this year, it was very nice. I typically stay in marriotts due to company rates, but had to change due to occupany. This extended stay was very nice 

Business response:

Christopher, we appreciate you choosing to stay at Extended Stay America and taking the time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Reviews such as yours mean a lot! Thanks, we look forward to welcoming you back. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

The staff was very nice and very professional. I will definitely stay there. 

Business response:

Thank you for taking the time to share your fantastic review of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, Hotel Management 

jonathan's profile image
jonathan 
7 years ago

Does the job. No issues with checking in, although it took some waiting on my part since there was a customer in front of me asking about rates for long-term stay. I noticed that during check in and check out, the different employees remained seated while taking care of customers. Outdoor areas were clean, lobby was clean, but had an odd smell. The layout of the lobby and breakfast room felt awkward, but I don't know why. My room was mostly clean but I noticed several spots that the vacuum had missed. There was a red stain n... read more

Business response:

Jonathan, thanks for evaluating your experience at our hotel. We are glad to read you liked many aspects of our hotel. However, we apologize for the inconvenience you had with your room. Your feedback highlights places for improvement so it has been discussed with our housekeeping team for ensuring other guests are not similarly impacted. Please consider giving us another chance to provide you with a much better stay. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

The staff and the manager were excellent. I will stay there again my next trip to Alpharetta 

Business response:

Thank you for sharing a wonderful review of Extended Stay America. Our entire staff is committed to providing an exceptional service for every guest, and your feedback serves as an encouragement for us. We look forward to welcoming you again for another memorable experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

The room didn’t seem clean. Also it wasn’t complete with towels. When I called to ask for some, I had to go to the front desk to get them. Hotel staff wasn’t very friendly. 

Business response:

Thank you for choosing to stay at our hotel. We are pleased to know you had a pleasant visit. However, we are sorry for the service issues you had while being here and regret the inconvenience it caused. We have shared your concerns with our team to ensure no future guest experiences the same. Please know, fresh linens and towels along with any toiletries are always available at the front desk. We are grateful for the feedback you provided and we hope you will stay with us again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Atlanta - Alpharetta - Northpoint - West

How is Extended Stay America - Atlanta - Alpharetta - Northpoint - West rated?

Extended Stay America - Atlanta - Alpharetta - Northpoint - West has a 4.2 star rating with 877 reviews. 

When is Extended Stay America - Atlanta - Alpharetta - Northpoint - West open?

Extended Stay America - Atlanta - Alpharetta - Northpoint - West is open now. It will close tomorrow at 12:00 a.m.