Extended Stay America - Atlanta - Alpharetta - Northpoint - West

Ronald 

on Expedia

a month ago

When we were searching Expedia, this property looked good to us, so we booked for 7 days and paid in advance. We were very surprised to see how the property is in reality. After one night in a horrible first floor room we tried to get a refund, but not possible. The manager kindly gave us a somewhat quieter room on the second floor. Here is a short list of problems we encountered: the refrigerator in our first room sounded like a diesel truck and wasn't cold. The pool was closed the entire week of our stay. The hallway to ou... read more

La Toya 

on Expedia

a month ago

Roach infested hotel Do not stay here. Roaches in the rooms and they give you dirty towels and when you ask for new clean ones they tell you to come to the reception desk with the dirty ones to wash them and Give them back to you once they wash them in 2-3 hours due to only having one working washing machine and dryer. The hotel smells bad of smoke and pets. 

Devang 

on Expedia

3 months ago

Low water pressure in shower , no hot water in sink. Infestation of cockroaches found several in the room every night . Overall stay was poor . Staff apologetic, I requested compensation for a portion of my stay , however it was denied based on I booked hotel stay on a third party site ( Expedia 

Anonymous 

on Expedia

4 months ago

Not What it’s cracked up to be Cleaning and sanitation not good. Had to switch room due to odor, cockroaches, dirty carpet and paper thin walls hearing everything all night and day. Other room smelled of smoke even though it was a non-smoking room.