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Extended Stay America - Atlanta - Gwinnett Place
- Hotels
- Duluth, GA
About this business
Location details
3390 Venture Pkwy. NW, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The shower was backed up and there was hair on the wall before going into. The beds aren't the best and tje worse part of everything their breakfast only consist of muffins, coffee, tea or Hot chocolate. It was 7:30am and they were out of everything and did not have more to replenish until the 9:30am breakfast cut off time
Business response:
Dear Elizabeth, Thank you for sharing your experience. We sincerely apologize for the maintenance and cleanliness issues in your room, as well as the disappointment with the breakfast availability. Guest comfort and satisfaction are our top priorities, and we regret that we did not meet your expectations during your stay. We appreciate your feedback, as it helps us identify areas for improvement. We truly appreciate your time and hope to have the opportunity to provide you with a much-improved experience in the future. Since... read more
The property manager was very helpful
Business response:
Dear Guest, Thank you for choosing us and for your wonderful feedback! Every team member at Extended Stay America works hard to deliver a great guest experience, so we appreciate you noticing our efforts. We hope you will visit again the next time you are in the area. Sincerely, Hotel Management
It was clean and well kept up with compared to others, staff try and make things right!
Smell bad and no ice machine!
Business response:
Dear Guest,Thank you for your feedback. We understand that certain amenities and environmental factors can impact your overall comfort. While not all locations include ice machines, our team is always happy to assist with any requests or offer alternatives when possible. Your comments are valuable and help us continue to enhance the guest experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Gwinnett Place
How is Extended Stay America - Atlanta - Gwinnett Place rated?
Extended Stay America - Atlanta - Gwinnett Place has a 4.4 star rating with 1,559 reviews.
When is Extended Stay America - Atlanta - Gwinnett Place open?
Extended Stay America - Atlanta - Gwinnett Place is open now. It will close tomorrow at 12:00 a.m.