This profile has been claimed by the business owner or representative.
Extended Stay America - Atlanta - Gwinnett Place
- Hotels
- Duluth, GA
About this business
Location details
3390 Venture Pkwy. NW, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
How helpful, polite and accommodating the Staff was with the guests.
I love how accommodating, helpful and polite the Staffis with the guests.
Business response:
Dear Tammy,Thank you for choosing Extended Stay America and for your fantastic review. We're thrilled that our team made such a positive impression during your stay. We strive to ensure that our guests feel welcomed and well cared for. Your recognition means the world to us, and it motivates us to continue delivering outstanding hospitality. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Hotel Management
I liked the hotel, it is a typical extended stay of america hotel, as expected, cleanand and nice, no surprise.
Our stay was great once we got in the room, but the walk from the elevator to our room was nauseating. The hallway reeked of dog piss and it’s sad because that’s my ONLY major complaint, the sofa bed did not have any bedding on it & it was hard as hell … oh and the fact that there was no overnight staff kind of bothered me too!
Business response:
Dear Melody, Thank you for choosing us. Providing a clean and comfortable hotel experience is always our motto. However, we sincerely apologize for the issues that detracted from your comfort. We regret that our efforts to address these concerns fell short of your expectations. Your feedback is valuable, and we will take steps to ensure a more peaceful environment for all guests in the future. Our front desk team is always available to assist you with anything while you are our guest. Apart from this, we hope you had a satis... read more
Good
Business response:
Dear Jeremiah, It was a pleasure having you as our guest at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to know you enjoyed your stay and that our property and service met all your expectations! Please revisit the area the next time you are in for another great experience. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Gwinnett Place
How is Extended Stay America - Atlanta - Gwinnett Place rated?
Extended Stay America - Atlanta - Gwinnett Place has a 4.4 star rating with 1,442 reviews.
When is Extended Stay America - Atlanta - Gwinnett Place open?
Extended Stay America - Atlanta - Gwinnett Place is open now. It will close tomorrow at 12:00 a.m.