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Extended Stay America - Atlanta - Gwinnett Place
- Hotels
- Duluth, GA
About this business
Location details
3390 Venture Pkwy. NW, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Loved my stay Amazing 👏 🙀 😯
The staff is amazing. Very friendly and professional. Angenique really stands out with exceptional service. T. Johnson
Business response:
Dear Timothy, thank you for sharing your excellent review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it's nice to know our team accomplished this during your visit. We especially appreciate your lovely comments recognizing the service provided by Angenique, and we'll be sure to share your compliments with the team. Thanks again, and we hope you will plan on staying with us again in the future. Sincerely, Hotel Management
Stay was ok. However, as I was seeing in other reviews, property needs a clean-up! Roaches were seen in the room. Staircase was stinking. In fact, the hotel has a good building and they can maintain better. Even though, I know business model of Extended stay, morning breakfast was too minimal and just for formality. They can do little better here. Overall I rate my stay as ‘Ok and Comfortable’ but lot of improvement is required.
Business response:
Dear Narayan, thank you for your recent stay at our hotel. We are glad you liked many aspects of your visit. We care about the satisfaction of our guests; therefore, we appreciate you letting us know what we can do to make your next stay perfect. We will be sure to communicate your feedback with our associates and look forward to welcoming you soon for a flawless stay. Sincerely, Hotel Management
Ofrecen desayuno y no había solo café no lo recomiendo
Serviceable The bed is horribly uncomfortable, there is no air circulation in the room. It was clean, serviceable. The parking lot was well lit. The promised (and paid for) breakfast never materialized.
Business response:
Dear Shelly, thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Gwinnett Place
How is Extended Stay America - Atlanta - Gwinnett Place rated?
Extended Stay America - Atlanta - Gwinnett Place has a 4.4 star rating with 1,442 reviews.
When is Extended Stay America - Atlanta - Gwinnett Place open?
Extended Stay America - Atlanta - Gwinnett Place is open now. It will close tomorrow at 12:00 a.m.