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Extended Stay America - Atlanta - Gwinnett Place
- Hotels
- Duluth, GA
About this business
Location details
3390 Venture Pkwy. NW, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Horrible experience The staff member who greeted us when we checked in was not knowledgeable about if I had already paid via hotels.com or not and was just wanting to charge me regardless and then an additional $100 deposit. The entire floor smelled like pot and there were dogs barking next door. The room smelled horrible. There was no dishes in the kitchen in the room. The couch cushions did not even covee the couch. One of the doors was broken on the dresser. The breakfast was a few muffins and oatmeal packets. We will nev... read more
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. Our primary mission is to provide guests with comfortable accommodations and excellent service by a warm, responsive team. We apologize that your experience did not reflect this commitment. Further, we also regret the various problems that you mentioned that impacted your time here. Your comments have been shared with our team members, and we are committed to taking action to prevent a recurrence. We value your feedback and hope you will revisit it so ... read more
Frequently asked questions about Extended Stay America - Atlanta - Gwinnett Place
How is Extended Stay America - Atlanta - Gwinnett Place rated?
Extended Stay America - Atlanta - Gwinnett Place has a 4.4 star rating with 1,442 reviews.
When is Extended Stay America - Atlanta - Gwinnett Place open?
Extended Stay America - Atlanta - Gwinnett Place is open now. It will close tomorrow at 12:00 a.m.