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Extended Stay America - Atlanta - Gwinnett Place
- Hotels
- Duluth, GA
About this business
Location details
3390 Venture Pkwy. NW, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our stay was great once we got in the room, but the walk from the elevator to our room was nauseating. The hallway reeked of dog piss and it’s sad because that’s my ONLY major complaint, the sofa bed did not have any bedding on it & it was hard as hell … oh and the fact that there was no overnight staff kind of bothered me too!
Business response:
Dear Melody, Thank you for choosing us. Providing a clean and comfortable hotel experience is always our motto. However, we sincerely apologize for the issues that detracted from your comfort. We regret that our efforts to address these concerns fell short of your expectations. Your feedback is valuable, and we will take steps to ensure a more peaceful environment for all guests in the future. Our front desk team is always available to assist you with anything while you are our guest. Apart from this, we hope you had a satis... read more
Good
Business response:
Dear Jeremiah, It was a pleasure having you as our guest at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to know you enjoyed your stay and that our property and service met all your expectations! Please revisit the area the next time you are in for another great experience. Sincerely,Hotel Management
The property was ok. It was kinda dirty and there was a specific smell in the hallway and room.
Business response:
Dear Belén, Thank you for being our guest. It is nice to know you had a satisfactory stay. However, please accept our apologies for the issue with the cleanliness of the hallways and the rooms during your stay at our hotel. We take great pride in our hotel's service, cleanliness, and maintenance, and we hope this will not keep you from returning to enjoy the great experience we are known for providing. Thank you for your feedback, as we always want to improve our services. It was a pleasure hosting your visit, and we hope yo... read more
Excellent place
The noise from highway 85 is so annoying
Business response:
Dear Herbert, Thank you for sharing your experience. It is always our motto to see our guest's happy faces while they move on their onward journey. But you did not have a similar experience. We apologize for the inconvenience you encountered with the highway noise that disturbed your peaceful moments. Our front desk can help you make your time easy by shifting you to the side where the noise is minimal. Also, we have noted your room preference for your next visit. Apart from this, we hope you had a pleasant time. Please cons... read more
Frequently asked questions about Extended Stay America - Atlanta - Gwinnett Place
How is Extended Stay America - Atlanta - Gwinnett Place rated?
Extended Stay America - Atlanta - Gwinnett Place has a 3.4 star rating with 2,761 reviews.
When is Extended Stay America - Atlanta - Gwinnett Place open?
Extended Stay America - Atlanta - Gwinnett Place is open now. It will close tomorrow at 12:00 a.m.