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Extended Stay America - Atlanta - Gwinnett Place
- Hotels
- Duluth, GA
About this business
Location details
3390 Venture Pkwy. NW, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
It was s nice stay. The only thing microwave didnt work. And found some dead roaches
Business response:
Patrice, thank you for being our guest at Extended Stay America. We are pleased you had an overall nice stay, but we regret the inconvenience you experienced during your stay. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
To bad there were roaches Staff was friendly and honest. There is no continental breakfast. Room looked great & bed was really comfortable but the bathroom had roaches. Really disappointed because I would have given them excellent on all scores if it wasn't for the bathroom.
Business response:
April, thanks for sharing your review online. We are pleased to know you liked the service provided by our staff and that you had a comfortable stay with us. However, we are we apologize as we missed providing you with an exceptional stay and gaining your highest marks. Your concern regarding the cleanliness of your room is shared with our housekeeping team to review and action. We hope you’ll choose us again on your next trip to our city. Sincerely, Hotel Management
Great place to stay Our stay was great. It's located right off the interstate also there are a Several different shopping areas and food places. The staff was friendly and very helpful I would recommend a hotel. Hotel and rooms were clean in the price was very reasonable.
Business response:
Conrad, thanks for the excellent feedback. We are thrilled to read you liked our convenient location which is closed to many restaurants and other spots of interest. Our entire team has appreciated you for recognizing their efforts in your review. On behalf of everyone here at Extended Stay America, we invite you to stay with us again. Sincerely, Hotel Management
Really enjoyed how comfortable, clean, and neat the rooms were.
Business response:
Joc, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
The Place is oK I liked the place nice area clean for the most part. The trash could be emptied more often and I saw roaches.
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for the cleanliness issues you experienced while you were here. Please know your feedback has been shared with the entire team to ensure a review of our processes. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Tiffanie, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
Thank you for your review. We are glad your overall stay was satisfactory. We hope you will give us another chance to serve you much better in the future. Sincerely, Hotel Management
Clean and Comfortable It's not anything super fancy, but it was clean, comfortable, and super close to everything we wanted to do. The hotel staff were super nice and I have no complaints. We didn't make use of the kitchenette or sitting area but it did have those amenities and we will keep that in mind for next time. We would definitely stay here again.
Business response:
Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. Thanks for being our guest. We can't wait to welcome you back to Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Gwinnett Place
How is Extended Stay America - Atlanta - Gwinnett Place rated?
Extended Stay America - Atlanta - Gwinnett Place has a 4.4 star rating with 1,442 reviews.
When is Extended Stay America - Atlanta - Gwinnett Place open?
Extended Stay America - Atlanta - Gwinnett Place is open now. It will close tomorrow at 12:00 a.m.