Extended Stay America - Atlanta - Gwinnett Place

Business response:

Thank you for taking the time to share your feedback. We are pleased to know you liked our convenient location and had an overall good stay. It was a pleasure to have you as our guest, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management 

Business response:

Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

We are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management 

Business response:

Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Nikki, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Heejin, we enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management 

Business response:

Emani, thanks for staying at Extended Stay America. We are delighted to read you found us to be a good value and that the outstanding service provided by Kathy. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Cindy, thanks for being our guest. We apologize as we didn’t explain our hotel policy to you on arrival and the housekeeping issue you encountered while you were here. Since we are an extended stay property, our guests often bring their personal items for their use. Toiletries and other items but these are also available upon request at the front desk complimentarily. Your feedback is shared with our housekeeping team to be more diligent going ahead. Please consider giving us a chance to improve our impression on you on your... read more