This profile has been claimed by the business owner or representative.
Extended Stay America - Atlanta - Gwinnett Place
- Hotels
- Duluth, GA
About this business
Location details
3390 Venture Pkwy. NW, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location, with some walkable destinations like mall, theater, restaurants
Business response:
Thank you for choosing Extended Stay America for your stay. We are glad to know our location was ideal for your needs and that you were impressed with all our offerings. It was a pleasure having you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Great place to stay! It was very pleasant. I’d stay there again!
Business response:
Althea, thank you for staying at Extended Stay America. We are thrilled to read you had a great time with us. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Horrible Service and hotel Upon check in the clerk walked away from the desk and walked into a supply room for about 15 mins. He saw me waiting when he stepped away but i figured he'd come right back. After time passed, I went and knocked on the door and asked if he had time to check me into my room or not. After check in, the room was not the cleanest. The sheets didn't appear very clean and not saying they were not changed but it seems the detergent they are using is not strong enough for the laundry. There were not enough... read more
Business response:
Thank you for staying with us and letting us know your overall visit was pleasant. However, we want to apologize for failing to provide the level of service and cleanliness you should have received. We have shared your concerns with our front desk and housekeeping teams to prevent this from happening again. We hope we have the chance to make it up to you at a future date. Sincerely, Hotel Management
Business response:
Many thanks for staying at Extended Stay America and for your wonderful rating. We are delighted you had an excellent stay with us. Please come back and see us again soon. Sincerely, Hotel Management
Decent for the price I would stay there again.
Business response:
Shantel, thank you for your kind review. We are so happy that you enjoyed your stay at Extended Stay America. It is our goal to deliver a great value at a fair price and we liked reading that we have accomplished just that. We appreciate your business and look forward to having you stay with us again. Sincerely, General Manager
Business response:
Michelle, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America. Sincerely, General Manager
Affordable I loved the room and price. Staff was ok. I have never been to a hotel that does not provide towels nor soap. That's ridiculous. At least they should let you know that when you check in or even before booking. You travel far away, you should at least be able to take a shower
Business response:
Thank you for reviewing us. Although we're happy you found us to be at a good value, we're sorry to know you had a discomfort due to towels and toiletries not available in your room after you checked in the room. Please know, our toiletries are kept at the front desk and are available on request, since most of our long term staying guests prefer to use their own. I apologize again for not being able to communicate to you about the same during check-in. We value your business and hope you will visit us again so that we can se... read more
Breakfast was good and full of choices. Very useful computer area. Friendly staff. Homely.
Business response:
Linda, thank you for the wonderful comments about your stay at Extended Stay America. We are happy you liked our comfortable hotel, friendly and accommodating team, as well as the ease and variety of our grab-and-go breakfast. Your feedback is appreciated, and we hope you will visit us again soon. Sincerely, General Manager
Business response:
Jean-Claude, thank you for staying at Extended Stay America. We are glad to know you enjoyed your stay thoroughly. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Atlanta - Gwinnett Place
How is Extended Stay America - Atlanta - Gwinnett Place rated?
Extended Stay America - Atlanta - Gwinnett Place has a 4.4 star rating with 1,442 reviews.
When is Extended Stay America - Atlanta - Gwinnett Place open?
Extended Stay America - Atlanta - Gwinnett Place is open now. It will close tomorrow at 12:00 a.m.