Extended Stay America - Atlanta - Northlake

Kathy 

on Expedia

8 years ago

Rathole. Never again. The room was gross. There was a gummy bear on the bathroom floor, and a big dirty spot on the sofa. The door had a piece broken off the bottom that there was probably a 3-inch gap between the floor and the door. The bed seemed clean but the sheets were rough and uncomfortable. The tv service was minimal and without HD, so the picture was bad. One remote was dead and another was missing the back panel. 

Suresh 

on Expedia

8 years ago

Obviously a pet friendly place, was not aware when booking - the furniture was old, stained and damaged (edges eaten) 

Anonymous 

on Expedia

8 years ago

Convienient but that's about it. First room I got reeked so had to change. Moved me to a cleaner room but still a bit iffy. Property is grungy and in need of some work. 

Eng 

on Expedia

9 years ago

Not satisfactory with the stay. We specifically requested high floor and away from the elevator on our reservation for 6 nights. They simply refused to fulfill the request, They gave us second floor right next to the elevator. Even though it was advertised as "daily housekeeping", they don't throw the garbage out, not vacuum the floor etc. Have to remind them or else they will skip over the housekeeping altogether. For the nightly price, we had seen much better breakfast offered from other lower price hotels than this hotel,... read more

Anonymous 

on Expedia

9 years ago

Hotel In Need of Room Update The room we stayed in was adequate at best. The sofa, lounge chair, and carpet were ridiculously dirty and greasy. The bathroom and kitchen were not as clean as they should have been in preparation for new occupants. Overall the staff was the better part of the hotel. But the rooms seriously need to be gone over or renovated. At the very least, burn the furniture listed and the carpet. 

Anna M 

on Expedia

9 years ago

Marriott disaster I was not happy at all with my stay when we pulled up to do the check in there were people outside fighting by the time we got there we were exhausted so we went to bed we woke up and realized that we laid with Staind Sheets I didn't realize that I slept with a feather pillow which I'm allergic then we had breakfast went downstairs to her vehicle and someone in the parking lot hit our car we talked to the people at the front desk and they told us well we're sorry and that was it the hotel was also in a bad ... read more

Anonymous 

on Expedia

10 years ago

I expected more After entering the hotel you could tell that the property had been redone but much of the carpet of the flooring in the halls and elevator was stained and looked old. The room was fairly clean we cleaned again because in the bathroom there was hair behind the door and in the shower and on the sink. I used a towel to wipe up the floor and wiped up much more. The hotel is pet friendly, but in the larger of the two rooms in the suite had a urine smell so that may have come from a pet and the owner probably didn'... read more

Anonymous 

on Expedia

10 years ago

Never coming back Front office staff is very unknowledgeable of the check in process. And the front desk manager Parricica Pope is rude and overly sarcastic. Not impressed with their customer service. 

Anonymous 

on Expedia

10 years ago

Ruim Em minha reserva solicitei cama extra q não foi colocada, um de meus filhos teve q dormir no sofá cama, super desconfortável. As camareiras só arrumavam os banheiros, mas não deixavam toalhas suficientes, todos os dias tive q solicitar mais toalhas de banho. Em 2 dias nem as camas arrumaram. Localização ruim, sem carro nada se faz. Café da manhã ruim poucas opções e local super apertado apenas 3 mesas e uma bancada.