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Extended Stay America - Atlanta - Vinings
- Hotels
- Atlanta, GA
About this business
Location details
2474 Cumberland Pkwy. SE, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Extended Stay America is a good place to stay.
It was a nice stay. The clerk in the front was nice. Overall is pleasant.
Business response:
Dear Jing, We're delighted you had a pleasant stay at our hotel. Our team works hard to provide excellent service, and your feedback is much appreciated. If you have any further comments or suggestions for us, please don't hesitate to share. We look forward to welcoming you back for another enjoyable stay at Extended Stay America in the future.Sincerely,Hotel Management
This is primarily a resident motel and it looks it. Poor lobby area(and not the one in the picture on Expedia!) and dirty elevator. Room was OK though and we walked to Vinings for dinner.
Business response:
Dear Kenneth, Thank you for staying with us and sharing your concerns. Our goal is to deliver an exceptional experience for our guests, and our housekeeping team works hard to provide a clean and fresh environment throughout our hotel. However, we apologize for falling short and regret that this issue compromised your stay. We will follow up on your concerns to ensure we are well-poised to serve better in the future, and we hope you will accept our apologies.Sincerely,Hotel Management
When we got in our room, it was noticed there were noticeable splashes on the walls that were not wiped down, kitchenette cabinets were sticky to the touch, we were unable to watch T.V. due to no remote batteries and missing battery door to the remote, there was a thick layer of dust on the hair dryer in the bathroom, toilet was not cleaned from a previous stay and the bathroom cabinets were covered with specked old water, toothpaste spots, and dirt spots. There were water spots on the bathroom sink faucet. We were only stay... read more
Business response:
Dear Amanda, Thank you for taking the time to evaluate our hotel. Please accept our apologies for your allotted suite not being up to your expectations and for any inconvenience this undoubtedly caused. We understand how important it is to have a clean, well-maintained room, and we’re sorry for being unable to make that happen for you. We have discussed your concerns with our housekeeping and maintenance team to ensure all rooms are thoroughly inspected before allocating to future guests. Once more, we apologize and hope you... read more
Very nice people that work there.
Wanted to see a little more food for breakfast
Business response:
Dear Hurl, Thank you for reviewing your recent stay at Extended Stay America; it's nice to hear you enjoyed your overall stay with us. However, we are sorry the breakfast options were not to your liking. We will note your feedback as we always want to know how to improve our guest experience. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels! Sincerely,Hotel Management
The staff was so nice from check in to check out. I told the guy that checked me in that one of the rooms was for my boyfriends mother and he asked me if I wanted to rooms together or on a separate floor. I thought that was so awesome because we always love and prefer our privacy!
It was a nice place and friendly people
Business response:
Dear Grady, Thank you for choosing Extended Stay America for your recent visit to Atlanta. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Extended Stay America.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Vinings
How is Extended Stay America - Atlanta - Vinings rated?
Extended Stay America - Atlanta - Vinings has a 4.3 star rating with 845 reviews.
When is Extended Stay America - Atlanta - Vinings open?
Extended Stay America - Atlanta - Vinings is open now. It will close tomorrow at 12:00 a.m.