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Extended Stay America - Atlanta - Vinings
- Hotels
- Atlanta, GA
About this business
Location details
2474 Cumberland Pkwy. SE, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good enough! Front desk personnel are great! Hotel very worn but clean. Bed was very good! Refrigerator and AC/heating unit loud! Breakfast was included but sparse… but better than many during this “pandemic “ and no one can can cook.
Business response:
Thank you for being our guest. We are glad to read you liked our front desk service and that had a comfortable sleep. However, please accept our sincere apologies for the issues and inconvenience you experienced with the air conditioning and Refrigerator in your suite. Our maintenance team will check on it right away, and we thank you for bringing it to our attention. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management
Service was excellent! I had a wonderful stay and will be back!
Business response:
Reviews like yours make all of our efforts worthwhile. Our associates at Extended Stay America work hard to ensure that every guest has an exceptional stay; therefore, we are delighted we exceeded your expectations. It is always a joy to hear our guests are excited about returning; we are looking forward to it! Thank you again and safe travels. Sincerely, Hotel Management
The front desk clerk was nice and helpful. Our room although clean, reeked of cigarette smell, smoke detector was hanging off the ceiling. The bed was uncomfortable as was the sofa bed. Would not stay again.
Business response:
Thank you for the review and for sharing your experience. We were glad to read that overall you had a wonderful stay. We adhere to a strict no-smoking policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We appreciate you bringing this issue to our attention and apologize for the inconvenience this caused. We also appreciate you letting us know about the smoke alarm in your guest room during your stay. We take safety precautions such as these very seriously and will have our property en... read more
Good! Overall great place! Really nice at the property! Clean place for one night! Great stay!
Business response:
Thank you for choosing Extended Stay America for your overnight stay. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Staff at check in was very friendly & nice
Frequently asked questions about Extended Stay America - Atlanta - Vinings
How is Extended Stay America - Atlanta - Vinings rated?
Extended Stay America - Atlanta - Vinings has a 4.3 star rating with 845 reviews.
When is Extended Stay America - Atlanta - Vinings open?
Extended Stay America - Atlanta - Vinings is open now. It will close tomorrow at 12:00 a.m.