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Extended Stay America - Atlanta - Vinings
- Hotels
- Atlanta, GA
About this business
Location details
2474 Cumberland Pkwy. SE, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great people. Great property. Great ambience. Helpful staff.
Good all around. Excellent staff.
Everything was nice and clean and staff was all helpful and friendly
Business response:
Dear Mikkola, Thank you for your delightful feedback! We're thrilled you found your room clean and had a good time. At Extended Stay America, we pride ourselves on maintaining a high standard of service, and it's wonderful to know that the staff's friendliness and responsiveness left a positive impression on you. Please return, and we look forward to welcoming you soon!Sincerely,Hotel Management
The staff was especially helpful, courteous and hospitable. They made me feel comfortable and welcome. I enjoyed my stay much more because of the staff.
The property was great with the way they conduct business within the hotel.
Business response:
Dear Adam,Thank you for choosing Extended Stay America and taking the time to post a review. We're delighted to read that you found our hotel's operations to be commendable during your stay! We pride ourselves on service excellence and aim to exceed our guests' expectations every visit, and we're glad we could make that happen for you. Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable experience in the future.Sincerely,Hotel Management
This property seems to be a sort of shelter or long-term living situation for some. It smelled of marijuana and the front desk staff seemed highly incompetent. I booked for a few days but slept there only one night since I was staying overnight with my mother in ICU. I was able to shower and change my clothes. They did have a small laundry facility which I was convenient. I would not stay here again.
Business response:
Dear PATRICIA, We sincerely apologize for the challenges you experienced during your recent stay with us. It's disheartening to hear about the issues you encountered, including the pervasive smell and any service lapses shown by some of our associates. Our aim is to provide a comfortable and welcoming environment for all our guests, and it's clear we fell short of meeting your expectations on this occasion. Your feedback is invaluable, and we will address these concerns internally to ensure a more pleasant and welcoming envi... read more
Frequently asked questions about Extended Stay America - Atlanta - Vinings
How is Extended Stay America - Atlanta - Vinings rated?
Extended Stay America - Atlanta - Vinings has a 3.6 star rating with 1,409 reviews.
When is Extended Stay America - Atlanta - Vinings open?
Extended Stay America - Atlanta - Vinings is open now. It will close tomorrow at 12:00 a.m.