This profile has been claimed by the business owner or representative.
Extended Stay America - Atlanta - Vinings
- Hotels
- Atlanta, GA
About this business
Location details
2474 Cumberland Pkwy. SE, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk clerk was nice and helpful. Our room although clean, reeked of cigarette smell, smoke detector was hanging off the ceiling. The bed was uncomfortable as was the sofa bed. Would not stay again.
Business response:
Thank you for the review and for sharing your experience. We were glad to read that overall you had a wonderful stay. We adhere to a strict no-smoking policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We appreciate you bringing this issue to our attention and apologize for the inconvenience this caused. We also appreciate you letting us know about the smoke alarm in your guest room during your stay. We take safety precautions such as these very seriously and will have our property en... read more
Good! Overall great place! Really nice at the property! Clean place for one night! Great stay!
Business response:
Thank you for choosing Extended Stay America for your overnight stay. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Staff at check in was very friendly & nice
As always Reggie & Tommy ensured that my stay was complimented with superior customer service from check in to check out. Will be returning soon.
Business response:
Miles, welcome back to Extended Stay America! You are part of our family now, and we are pleased to know that our team members always make you feel at home. Kind comments like yours encourage them, and we look forward to sharing your feedback with Reggie & Tommy! Thank you for making us your preferred choice on every visit, and we hope to see you soon. Sincerely, Hotel Management
Where you go when your AC stops working My experience with this location has been amazing. My AC unit went out and I was waiting on my repair guy to come out and fix it. So I decided to stay at this location because it was close to my job. The guy at the desk the checked in me was super friendly and his customer service is superb. Check in was quick and efficient. I even inquired about if the lamp allowed you to plug in through usb he wasn't sure but advised if it didn't he would find a charger for me. Well the lamp had the ... read more
The staff was amazing room was spotless!!
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
While the property was a bit dated, it was very clean, which is what matters most to me! The bed was super comfy and the staff was very kind!
Frequently asked questions about Extended Stay America - Atlanta - Vinings
How is Extended Stay America - Atlanta - Vinings rated?
Extended Stay America - Atlanta - Vinings has a 4.3 star rating with 883 reviews.
When is Extended Stay America - Atlanta - Vinings open?
Extended Stay America - Atlanta - Vinings is open now. It will close tomorrow at 12:00 a.m.